Communication jobs in Italy

AXA Group Operations - Our mission at AXA is to empower people to live a better life. We have to move from a perceived payer of claims to a strong partner in life for our customers. Thus, our role as Group Operations must be to support and to empower all AXA teams in the best way to achieve together this meaningful aspiration.

The most powerful levers to achieve this can be summarized as Innovation and Execution, and will drive all Operations teams:

• Innovation: To create and provide the prerequisites and opportunities for all AXA teams to develop leading innovative solutions for the needs of our current and future customers
• Execution: To create an environment which allows our teams all over the world to bring their ideas to reality and make our strong promise to the customers happen

Our concrete goals are:

• Reinforce and realize our value creation for the global AXA organization.

• Support and foster innovation across AXA in a close alignment and teaming with Group Business Innovation.

• Embed simplicity and empowerment in our day to day working as well as ensure that we powerfully contribute to AXA’s mission and strategy.

THE STORAGE TEAM

Under Group IT Services Distributed Products, The “Storage” product aims at delivering best in class Storage capabilities ( SAN – Sunset Product, NAS, Hyperconverged ) for AXA GO and the entities.

As a member of this team you are responsible for the engineering and the operations of new solutions regarding Storage Technologies and its ecosystem, working in a global mode with all the regions

As part of its new Cloud Transformation program (ATLAS), AXA GO has decided with the AXA entities to modernize the remaining footprint hosted in the regional datacenters, to be able to support the workloads that are not eligible to the Public Cloud

YOUR MAIN TASKS

1. CI/CD Pipeline Management:

• Design and Implement: Create and maintain CI/CD pipelines to automate the build, test, and deployment processes for storage fileshare.

• Optimization: Continuously improve pipeline efficiency and reliability.

2. Infrastructure as Code (IaC):

• Automation: Use tools like Terraform or CloudFormation to manage infrastructure through code.

• Scalability: Ensure infrastructure can scale efficiently to meet demand.

3. Monitoring and Logging:

• Setup: Implement monitoring tools to track system performance.

• Analysis: Analyze logs to identify and resolve issues proactively.

4. Security:

• Best Practices: Implement security measures and compliance checks within CI/CD pipelines.

• Incident Response: Develop and maintain incident response plans.

5. Collaboration:

• Cross-Functional Teams: Work closely with development, QA, and operations teams to ensure smooth workflows.

• Communication: Facilitate communication between teams to resolve issues quickly.

• Documentation : create testing plan or handover documentation for Expert or QA to be able to use Automation.

YOUR PROFILE

• Following knowledge and experience areas are mandatory:

• Storage Knowledge is appreciated

• Cloud DevOps Certification is appreciated

• AWS or Azure knowledge is mandatory.

• Proven experience in IT environment (incident, 24H/7 on duty, early morning organization, QA).

• Scripting skills and automation: Python, Ansible, Terraform

• Experience with docker is appreciated.

• Documentation: Maintain clear and comprehensive documentation. Procedure, process, training materials, test plans

Requested soft skills

• Autonomous, teamwork spirit and “self-organized working”, respectful of the process.

• Curiosity, assertiveness.

• Customer centric and result orientation.

• Ability to work in dynamic, matrix-structured global organizations.

• Upper intermediate level of written and spoken English is a must.

• Communication Skill - Work closely with development, QA, and operations teams to ensure smooth workflows.

• English speaking (Mandatory ), French speaking (would be appreciated).

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.