Jobs in Rhein, Canada

Employer Industry: Customer Service in the Financial Sector

• Salary up to $20.90/hr, plus performance-based incentives
• Paid training and performance-based bonuses
• Flexible work-from-home environment
• Opportunities for career advancement with 80% of managers promoted from within
• Comprehensive benefits including medical, dental, and vision insurance
• Supportive and inclusive company culture with numerous employee resource groups

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver exceptional customer experiences with a positive attitude

• Must be fluent in both French and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free home environment
• Strong computer navigation skills and eagerness to learn new technologies

• Open availability for scheduling
• Experience in a fast-paced multi-tasking environment
• Access to a desktop or laptop for required testing and work tasks
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #RemoteWork #CareerGrowth #BilingualJobs #FinancialServices

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.