Jobs in Montreal, Canadá

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.

Job Summary:

***This is a remote based position***

Join our Payer Operations team as an Instructor supporting our payer risk adjustment and quality products.

This position is responsible for providing the highest level of performance and satisfaction for our Veradigm customers and Employees through delivery of effective and professional technical training and support.

What you will contribute:

• Acquires comprehensive product knowledge for Veradigm applications to train the client and employee base.
• Delivers application training to clients or employees in either a classroom, online (in a Virtual Classroom environment), via telephone, or at client’s site.
• Presents seminars or workshops for Veradigm applications.
• Presents at User Group Meetings or the National Conventions on various applications.
• Delivers all core and advanced application training sessions, as specified in the training session curriculum, for Veradigm applications to clients and/or employees independently.
• Manages expectations, provide escalation pathways, and document resolution of any issues that may arise during a class session.
• Works with instructional designers, implementation team members, other training specialists, and other departments to identify training needs, participate in course development, and present topics as needed.
• Travels to remote offices or client sites to deliver training.
• Performs Veradigm Healthcare Systems time reporting and billing processes.

The ideal candidate will have:

• Bachelor's Degree or equivalent Technical / Business experience required
• 4-7 years application training and support experience required
• Experience in healthcare industry, with a focus on Risk Adjustment
• Experience with MA/ACA Risk Scoring methodology, including familiarity with condition categories (HCC)
• Strong written and verbal communication skills
• Critical Thinking and Problem-Solving Skills
• Strong Organizational Skills
• Ability to interface with both external and internal personnel at all levels
• Professional and interpersonal skills
• Ability to work within a team environment

Travel: Less than 10% travel

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

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