Job Summary
Job Description
What is this opportunity?
RBC’s Personal & Commercial Technology group is seeking an experienced Business Systems Analyst to support a high-visibility, AI-driven transformation initiative for our mortgage platform. This is an exciting opportunity to contribute to a strategic project at the intersection of financial services and cutting-edge technology.
What will you do?
Collaborate with cross-functional teams to gather, analyze, and document business and system requirements
Act as a bridge between business stakeholders and technical teams
Perform SQL-based data mining and data analysis to support business decisions and project insights
Participate in design reviews and walk-throughs
Independently leading sessions to obtain key inputs from SMEs, Architects, Technology Leads
Conduct detailed business process analysis and develop comprehensive process flow diagrams, user stories, functional specification documents, and use cases to facilitate system design and development
Develop detailed user stories and acceptance criteria in collaboration with product owner
Utilize tools such as Jira and Confluence to manage and track project requirements, tasks, and documentation
Ensure alignment with Agile delivery practices and timelines
Facilitate backlog refinement and sprint planning sessions
Participate in daily stand-up meetings
Communicate project status, progress, and issues to stakeholders, including
project managers, business leaders, and technical teams
What do you need to succeed?
Must Have:
Minimum 3–5 years of experience as a BSA
Proven experience working in an Agile framework, with knowledge of Agile methodologies and practices
Proficient in SQL querying for data mapping, data analysis and data mining
Previous experience with API specifications
Experience with UML and flow diagrams
Experience with tools like Postman/Swagger, effectively use tools like Jira, Confluence, Mural, Figma etc.
Ability to work under pressure, manage multiple priorities, and meet deadlines
Strong communication, problem-solving, and analytical skills
Nice to Have:
Prior Programming and development background would be nice to have.
Financial Industry experience, ideally focused on mortgage or lending platforms
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Opportunities to take on progressively greater accountabilities.
Job Skills
Agile Methodology, Business Case Design, Business Oriented, Communication, Decision Making, Long Term Planning, Process Management, Software Product Management, Software Quality Assurance (SQA), Time ManagementAdditional Job Details
Address:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:
TORONTOCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2025-05-29Application Deadline:
2025-06-30Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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