Jobs at Coop in Canada

RBC Wealth Management is part of the Royal Bank of Canada (RBC), one of the largest providers of financial services worldwide. RBC Wealth Management Canada comprises six complementary lines of business supported by over 250 wealth professionals through our RBC Family Office Services team. Together, we deliver an unmatched client experience.

Your application will be reviewed for consideration across multiple roles within the following areas:

• RBC PH&N Investment Counsel
• RBC Royal Trust
• RBC Global Asset Management

We are seeking a Fall intern for a Technology/Developer role (including but not limited to Software Developer, Quant Developer, Operation Analyst, Cybersecurity IT Risk Analyst, and QA Automation Analyst) to join the RBC Wealth Management Team. If you are passionate about learning IT operations and technical support, please read on.

1. Participate in all parts of the software development lifecycle: design, implementation, and rollout of production systems.
2. Create and review technical design documents, understand how the design will be used in the code development process, and facilitate meetings for design, troubleshooting, and development enhancements.
3. Monitor email queues closely and address issues/requests promptly.
4. Create ServiceNow tickets and assign them to appropriate support teams.
5. Create and maintain knowledge documents.
6. Engage in other tech support projects as needed.
7. Use available resources to investigate and troubleshoot issues, including documentation and escalations.
8. Monitor and improve the availability of our software solutions and data integration batch jobs.
9. Proactively support in-house applications using various monitoring tools.
10. Create and maintain documentation for incident resolutions.
11. Conduct manual access reviews and role recertification.
12. Provide guidance on RBC's compliance standards to business and technical stakeholders.
13. Manage and conduct Non-Personal ID & Password Access Management remediation projects.

• Must have:
• Major in computer science or an equivalent combination of education, experience, and training.
• Proficiency in SQL, C#, Java, NodeJS, Python, and Microsoft technologies (school project experience counts).
• Knowledge of supporting Windows and Mac operating systems.
• Knowledge of supporting mobile devices such as iPhones, iPads, and Android devices.
• Ability to work effectively both independently and as part of a team.
• Excellent problem-solving skills, flexibility, and adaptability.
• Strong written and verbal communication skills for effective interaction with business users and technical teams.

• Nice to have:
• Knowledge and experience supporting a trade floor environment.
• Understanding of Active Directory.
• Understanding of trading systems such as Bloomberg and Reuters products.

To be eligible for these student positions, you must:

• Be returning to school after the work term end date; or
• If not returning to school (graduating immediately after the work term), you must require the full work term as a mandatory component to graduate successfully.

We thrive on the challenge to be our best, fostering progressive thinking, growth, and teamwork to deliver trusted advice that helps our clients thrive and communities prosper. We care about each other's potential, making a difference, and mutual success.

Leaders who support your development through coaching and managing opportunities.

The chance to make a lasting impact in a dynamic, collaborative, and high-performing team.

A world-class training program in financial services.

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

• Address: RBC Centre, 155 Wellington St W, Toronto
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full-time
• Platform: Wealth Management
• Job Type: Student / Coop (Fixed Term)
• Posted Date: [Insert date]
• Application Deadline: Applications accepted until 11:59 PM the day prior to the deadline date above.

At RBC, we believe an inclusive workplace with diverse perspectives is key to our growth. We foster a respectful environment where employees feel supported, collaborate, innovate, and grow professionally, aligning with our purpose to create value for clients and communities.

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Expand your potential and create a future with RBC, driven by passion and a commitment to community wellbeing.