puestos de Telesales Executive en Emiratos Árabes Unidos

Plan, lead, and manage overall operations for LPG Sales in the assigned region, aligning with the defined functional strategy and quality standards. Ensure achievement of sales targets, cost efficiencies, and high customer satisfaction levels.

Job Specific Accountabilities

• Maintain and analyze customer data; provide feedback to the Department Manager on market trends, competition, and sales opportunities.
• Conduct feasibility studies based on information from agents and distributors about customer requirements.

• Adjust LPG Cylinder prices for distributors, government, and commercial customers as directed.

• Develop relationships with existing customers; prospect for new business; understand customer needs and promote ADNOC products.
• Process purchase orders; coordinate with technical and supply teams for timely deliveries.
• Engage with agents and distributors to gather feedback and resolve issues, fostering strong relationships.
• Identify new business opportunities through cold calling and market monitoring.
• Prepare proposals, negotiate terms, and close sales.
• Arrange and participate in site visits to customer storage facilities.

• Ensure timely collection of debts to maintain cash flow.
• Review customer payment reports; initiate actions to resolve outstanding debts.
• Open new credit accounts after thorough creditworthiness assessments.
• Manage credit limits and gather customer information for credit analysis.

• Ensure service quality meets customer expectations; address queries and complaints effectively.
• Coordinate with relevant departments to resolve issues and maintain good relations.

• Maintain effective relationships with internal departments and external entities, ensuring ethical standards and prompt issue resolution.

• Represent the company at seminars and exhibitions; follow up on business opportunities.
• Stay updated on market trends, competition, and product knowledge; advise management accordingly.

Minimum Qualification

• Bachelor's degree in Business Administration (Marketing/Sales) or relevant discipline.

Minimum Experience & Skills

• At least 8 years of sales management experience.
• Experience in managing commercial and operational functions.
• Deep understanding of business workflows, processes, and systems.
• Experience in strategic planning for service industries.
• Strong project management skills.
• Regional exposure and retail experience are advantageous.
• Innovative thinking and strategic goal alignment skills.