Customer Experience & Operations Specialist

Bayut | dubizzle; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent property platform located in Dubai is seeking a Customer Support Executive to enhance client communication and resolve service issues. Candidates should possess excellent communication skills, a minimum secondary education, and at least 1-2 years in a customer support role. The position promises a competitive, tax-free salary and benefits like comprehensive health insurance, annual air ticket allowance, and a diverse working environment.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Learning & Development

Qualifications

• Minimum of 1-2 years of experience in a Customer Support role.
• Knowledge of customer support practices.
• Flexible and patient with clients.

Responsibilities

• Communicate with clients providing product and service information.
• Resolve product or service problems by clarifying customer complaints.
• Process contracts and legal documents.

Skills

Excellent verbal and written communication skills

Problem-solving

Organization skills

Multi-tasking

Empathy/Compassion

Education

Minimum secondary education

Undergraduate in business

Tools

Ticketing systems

Job description

A prominent property platform located in Dubai is seeking a Customer Support Executive to enhance client communication and resolve service issues. Candidates should possess excellent communication skills, a minimum secondary education, and at least 1-2 years in a customer support role. The position promises a competitive, tax-free salary and benefits like comprehensive health insurance, annual air ticket allowance, and a diverse working environment.