Technical Account Manager jobs in United Arab Emirates

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC UAE International Wealth and Premier Banking (IWPB) aims to be the international bank of choice for affluent customers in UAE, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day‑to‑day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

We are currently seeking an experienced professional to join the team as an NRI Sales and Business Development Manager.

• Work alongside Head of International and Rep Head to generate New to Bank (NTB) opportunities through corridor collaboration and own the FRP of inbound and outbound targets for NRI business.
• Generate significant awareness of the HSBC International proposition in the local market.
• Drive cross border referrals in response to market changes and opportunities and in line with HSBC Group strategy and manage the regulatory complexity.
• Execute marketing events and promotions to generate referral business.
• Manage a team of NRI BDO & BDM, own and deliver the target for NRI business.
• Extensively work with UAE network and generate leads and referral.
• Boost understanding of NRI banking business, process, TAT and support with conversions.
• Support with hosting roadshows and training to UAE staff.
• Set expectations with the customers about support HSBC can provide in the residing market as well as how HSBC can help with their needs internationally.
• Actively participate in community events where attendance of international, multi‑country prospect customers is expected and engage with such customers.
• Help support with implementing key business initiatives to help enhance Proposition and service model to deliver the business objectives.
• Focus on building relationships with the internal and external stakeholders, with the objective of offering HSBC’s retail banking and wealth management (WPB) products to our NRI customers.
• Help support the execution and management of some of the new external/and or existing partnerships to help grow referrals for NRI business.
• Work very closely with branch network to drive quality referrals.
• Promote HSBC WPB propositions in Global Banking & Markets internally and externally.
• Build and develop a working platform for prospect companies both inside & outside of HSBC customer portfolio.
• Produce, manage and share with internal stakeholders the local MI to develop a global client knowledge understanding.
• Maintain strong, effective and successful collaborations with ‘leads of’ colleagues within the MENA business to represent an aligned approach to help grow this customer base (e.g. Customer Value Management, Branch Banking, Contact Centre’s, etc.).

• Proven Business Development experience in Banking.
• Excellent communication, interpersonal and presentation skills.
• Able to work independently with limited supervision and guidance.
• Excellent written and spoken communication skills.
• Customer-driven with a strong focus on quality of service and business development.
• Planning and organizing, displays a strong sense of accountability.
• Graduation degree is a must – to secure a UAE Visa and Work Permit.

You’ll achieve more at HSBC.