Technical Account Manager jobs in United Arab Emirates
Sales Executive | Hotel Experience
Fairmont Hotels & Resorts
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Job summary
A premier hotel in Dubai is seeking a Sales Manager to identify and pursue new business opportunities while maintaining strong relationships with existing clients. The role involves conducting presentations, negotiating contracts, and collaborating with marketing and event management teams. Strong communication skills, understanding of hotel operations, and the ability to multitask in a fast-paced environment are essential for success in this role.
Qualifications
- Understanding of hotel operations, services, and amenities.
- Familiarity with sales techniques and marketing strategies.
- Ability to multitask and work in a fast-paced environment.
- Strong verbal and written communication skills in English.
Responsibilities
- Identify and pursue new business opportunities.
- Build and maintain strong client relationships.
- Conduct sales presentations and tours of the hotel.
- Negotiate contracts and pricing with clients.
- Prepare regular reports on sales activities.
Skills
- Identify and pursue new business opportunities through research, networking, and outreach to potential clients.
- Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction and loyalty.
- Conduct sales presentations and tours of the hotel for prospective clients, showcasing the facilities, services, and unique offerings.
- Negotiate contracts and pricing with clients for room bookings, events, and other services, ensuring profitability while meeting client needs.
- Analyze market trends, competitor offerings, and client feedback to identify opportunities for growth and improvement in sales strategies.
- Work closely with the marketing, front office, and event management teams to coordinate efforts and ensure seamless execution of client requests.
- Assist clients in planning events, including meetings, conferences, and weddings, by providing guidance on available services and options.
- Prepare regular reports on sales activities, revenue generation, and market trends to track performance against targets.
- Collaborate with the marketing team to develop promotional materials, campaigns, and packages that attract target markets.
- Gather and analyze customer feedback to improve services and identify areas for enhancement.
- Attend industry events, trade shows, and networking functions to promote the hotel and establish valuable connections.
- Stay informed about industry trends, competitor offerings, and sales techniques to continuously improve skills and knowledge.
- Assist in the development and management of the sales budget, ensuring adherence to financial targets and cost control.
- Understanding of hotel operations, services, and amenities, as well as market trends affecting the hospitality sector.
- Familiarity with sales techniques, marketing strategies, and promotional tactics that drive business.
- Possess a gracious, friendly and fun demeanor
- Strong administrative skills and excellent knowledge of Microsoft Office
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English.
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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