Technical Account Manager jobs in United States

Bachelor of Technology/Engineering, Bachelor of Business Administration(Management)

Nationality

Any

Vacancy

1 Vacancy

Job Description

Established Since 2003, Broadnet Technologies, a leader in telecommunications and messaging technology, This role involves developing and executing data-driven marketing campaigns, focusing on messaging solutions like Bulk SMS, A2P SMS, HLR, SMSC Gateway, and SMS Firewall.

We are looking for an experienced and driven Sales Account Manager to join our team in Abu Dhabi. The ideal candidate will bring 4+ years of experience in the A2P SMS industry, with proven expertise in leveraging innovative solutions and strategic leadership. This role involves managing client accounts, overseeing operations, ensuring exceptional client satisfaction, and driving sustainable business growth.

Key Responsibilities:

• Manage a portfolio of accounts to achieve long-term success
• Develop positive relationships with clients
• Act as the point of contact and handle customers’ individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Supervise account representatives to ensure sales increase
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

Qualifications:

• Experience: Minimum of 4 years in sales or account management, with significant exposure to the A2P SMS or telecommunications industry.
• Education: Bachelor’s degree in Business, Marketing, or a related field.

Skills:

• Strong knowledge of A2P SMS technologies, products, and services.
• Excellent communication and negotiation skills.
• Proven ability to achieve sales targets and grow client portfolios.
• Proficiency in CRM tools and reporting systems.
• Working hours: Monday to Friday 9am till 5pm.

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