Key Account Manager

Wilhelmsen; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An international shipping service provider based in Dubai seeks a Key Account Manager to drive profitable sales growth by managing existing and new customer relationships. The ideal candidate will possess a Bachelor's degree or equivalent maritime qualification, be ambitious, commercial, and solution-oriented with strong negotiation skills. The role offers a dynamic work culture and opportunities for career development, aimed at fostering a strong team culture while ensuring compliance with governance frameworks.

Benefits

Career development

Positive work-life balance

Qualifications

• Ambitious and results-oriented with demonstrated sales achievements.
• Commercially minded with experience in establishing win-win relationships with customers.
• Ability to work independently and in a structured manner.

Responsibilities

• Drive profitable sales growth from current and new customers.
• Build the sales pipeline to hit specified targets.
• Foster strong relationships with customers through frequent meetings.

Skills

Sales achievements

Customer relationship management

Contract negotiations

IT and CRM systems

Education

Bachelor's degree or equivalent marine qualification

Job description

Overview

Join our global team for a career filled with opportunities to solve challenges both local and global, simple and complex.

Wilhelmsen Ships Service UAE is looking for a Key Account Manager.

Location: Dubai UAE Type: Full-time

What you will be doing

• Drive profitable sales growth on from current and new customers within the KAMs portfolio.
• Contribute to achieving the respective solution area targets in collaboration with the TSM and TSBDMs, including facilitation of customer meetings, leading of tenders, sharing of customer knowledge, and collaborating on opportunities as agreed with the respective TSMs and TSBDMs.
• Develop robust and measurable Sales Activity Plans and act assertively to deliver on the agreed targets.
• Build the sales pipeline to hit the targets as specified based on quality opportunities on existing accounts (share of wallet) and new business.
• Ensure accurate and updated information on own accounts in WSS CRM.
• Proactively utilize the available sales tools to identify areas of growth and develop actions to achieve targets.
• Foster strong relationships with the customers through high quality and frequent customer face-to-face meetings.
• Lead or contribute to local marketing events as agreed with relevant stakeholders.
• Ensure customer portfolio adheres to agreed terms including credit, and that the customer contracts generate the most optimal return through proactive contract management.
• Seek out, develop, and maintain multilevel entry points and relationships with own accounts. Be a door opener for technical sales teams.
• Contribute to the team culture with customer centricity and collaboration at its core. Work closely with and ensure constructive hand-overs to internal stakeholders within Sales and Customer Service, Marine Product Solutions, Operations and Credit according to our processes.
• Ensure compliance according to agreed global sales governance framework policies and processes including Compliance, Legal and Credit policies.

Required qualification and experience

• Bachelor’s degree or equivalent marine qualification preferred. Lack of formal education can be compensated by relevant experience.
• Ambitious and results oriented with demonstrated sales achievements.
• Commercially minded with experience in establishing and maintaining win-win relationships with customers, including contract and pricing negotiations.
• Solution oriented with a positive mindset to change and a desire to contribute to a strong team culture.
• Ability to work independently and in a structured manner.
• Ability to meet deadlines through good time management and allocation of priorities.
• Experience with IT and CRM systems and digitally curious.

What we offer

Join a work culture and environment of strong leadership, career development, a positive work-life balance and a job that is both challenging and stimulating.

Sounds Interesting

You can apply by sending in your updated applications through the candidate portal once you click on Apply. Dont forget to include your CV and a short motivational letter explaining why you’re the perfect fit.

Please note: As part of the application process you may be subject to reference and additional background checks.

Application deadline

03rd February 2026