Major Account Manager jobs in United Kingdom

We are looking for Services Business Development Managers to join our team. You will be responsible for developing long-term relationships with customers and driving services sales especially for our NOC & SOC. As a Services Business Development Manager, you should identify customers' services needs and requests, respond to their queries in a timely manner, and aspire to deliver a positive customer experience. You should be target driven and customer service oriented. Ultimately, you should be able to grow our services business by building successful, long-term client relationships.

• Develop and manage a portfolio of accounts to achieve long-term successful services engagement
• Develop positive relationships with clients
• Act as the point of contact and handle customers' individual needs
• Generate new business using existing and potential customer networks
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company's objectives
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Suggest actions to improve sales performance and identify opportunities for growth

• Position and develop company's MSSP - NOC & SOC, AMC, and manpower outsourcing business
• Proven track record of consistent achievement as a sales account manager or sales account executive
• Hands-on experience in sales and an ability to deliver excellent customer experience
• Knowledge of CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent communication and negotiation skills
• An ability to deliver projects and answer inquiries on time
• Business acumen with a problem-solving attitude
• Graduation or post graduation in Business Administration, Marketing, or relevant field with 5 years of experience