Major Account Manager à Émirats arabes unis

Job Description Customer related :

• Building and maintaining long lasting relationship by partnering with stakeholders and understanding their needs
• Run rate and deal closures with market intelligence by continuous engagement with market and relevant stake holders
• Funnel Management : Having a strong funnel for business to avoid seasonal imbalances.
• Identifying and increasing business / channel breadth; map potential customers and generate potential leads
• Being updated on products, competitors and market for establishing, maintaining and expanding our customer base and increasing business opportunities
• Managing AR from all partners.
• Doing a periodic Business review with the partner, presenting analysis of the business done and planning for the future.

Business related :

• Business Development through market intelligence
• Achieving sales target and growth by converting potential enquires into sales
• Planning – Quota and inventory planning with partners to push the partner to achieve the maximum sale through us
• Identify new markets / potential customers and expanding our reach
• Market research on customers / buyers regularly to understand market trends and collecting their feedback.
• Keep track of all offers / support being confirmed to customers; preparing timely credit notes, approvals etc.
• Vendor alignment with regular meetings and data sharing on market intelligence
• Regular visit of market to analyze competition offerings and market offers on the models
• Ensure smooth order processing though internal alignment with all stake holders
• Credit note follow up by coordinating with the internal and external stakeholders.
• Collection and reconciliation by sending the SOA on time and making constant follow ups with all partners on weekly basis and ensuring to get the payment schedule.
• Maintaining the list of all offers / promos, etc for various customers
• Keeping a tr Operations related :
• ack on the after-sales services of all the partners, e.g. their service requests, collection, DOA etc.
• Periodic report maintenance by consolidating and analyzing daily action summaries, sell out and stock on Hand
• Preparing sales presentations by compiling data for review
• Keeping track of after sales services of all the partners like Service request, collection, DOA, etc.

Team related :

• Taking responsibility of and driving team performance
• Motivating, mentoring and coaching the team members on performance and individual growth areas