It Support Specialist jobs in United Arab Emirates
Dubai IT Support Analyst — Legal Tech & Service Desk
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IT Service Desk Specialist: First-Line Support & Documentation
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Robinson & Co (Singapore) Pte Ltd
Dubai IT Support Analyst — Legal Tech & Service Desk
Job summary
A leading recruitment agency is looking for an IT Support Analyst to be based in Dubai. The position requires a focus on excellent customer service and experience in supporting a large international customer base, ideally within a legal practice. Responsibilities include providing comprehensive IT support, troubleshooting, and logging tickets in ITSM software. Candidates should have a solid knowledge of MS Windows, Office, and Document Management Systems. Applications are welcomed with CV and covering letter.
Qualifications
- Experience working on a busy Service Desk supporting international customers.
- Sound knowledge of MS Windows and Office, particularly Outlook and Word.
- Good understanding of PC hardware and software setup.
Responsibilities
- Provide all aspects of IT support.
- Take ownership of IT issues through to resolution.
- Support telephone systems.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.