MS Dynamics CRM Business Process Consultant

Ghobash Group; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading business solutions provider in Dubai seeks a Business Process Analyst to support Microsoft Dynamics CRM and engage with various departments. The successful candidate will define business requirements, map workflows, and execute CRM configurations. Essential qualifications include a Bachelor's degree in Information or related fields and at least 5 years of relevant experience. This full-time role is not remote and requires strong communication and technical skills.

Qualifications

• Minimum 5 years as a business process analyst.
• 23 years of experience on MS CRM with 2 years in end-to-end project implementations.
• Hands-on, self-motivated, energetic with urgency.

Responsibilities

• Support users on Microsoft Dynamics CRM.
• Define business requirements and conduct discovery sessions.
• Map processes and identify improvement opportunities.

Skills

Business process mapping

MS Dynamics CRM

Communication skills

Technical capabilities in system integration

Problem solving

Education

Bachelor's Degree in Information or related field

Tools

Microsoft Dynamics CRM

Job description

A leading business solutions provider in Dubai seeks a Business Process Analyst to support Microsoft Dynamics CRM and engage with various departments. The successful candidate will define business requirements, map workflows, and execute CRM configurations. Essential qualifications include a Bachelor's degree in Information or related fields and at least 5 years of relevant experience. This full-time role is not remote and requires strong communication and technical skills.