Laundry Manager jobs in United States

• Maintain the highest standards when handling guest laundry/dry cleaning to ensure customer satisfaction.
• Ensure that working environment complies with the maximum standard of safety.
• Evaluate performance of department personnel.
• Give cross training to improve the productivity and knowledge of the staff.
• Promote honesty among the staff in order to ensure that lost and found items are given to the department concerned.
• Represent the laundry department in department heads meetings.
• Ensure that the laundry area is clean at all times, including machinery, floor and ceiling.
• Provide the staff with well‑maintained uniforms.

• Conduct department meetings to keep staff informed of new methods and changes in procedures.
• Handle the administrative work for the laundry department and provide accounting with an up‑to‑date report regarding cost incurred by other departments.
• Check the market to ensure that productivity and staff knowledge are up‑to‑date.
• Monitor all claims against the laundry department working closely with hotel executives responsible for guest claim liability.

• Be well versed with all the equipment in the department.
• Ensure that all equipment is always in proper working condition, by training staff how to use it correctly and performing regular maintenance checks with the engineering department as designated contractor.
• Ensure that the quality control for rooms and F&B linen is maintained and that the linen is clean without damage and properly pressed.
• Ensure that chemicals are stored in a safe manner and that the storeroom can only be opened by authorized staff.

• Develop a profit plan for the following fiscal year under the guidelines established.
• Make suggestions for capital improvements.
• Prepare the budget for presentation with the director of rooms.
• Control expenses through monthly inventories and labour standards.
• Ensure the guests are charged the right amount.
• Monitor energy and water consumption, as well as chemical usage.

• Develop and train team members. Conduct on‑the‑job training in accordance with the departmental standards and procedures and maintain a record of progress for each staff.
• Evaluate all laundry team members after training – performance, knowledge and potential.
• Oversee monthly rosters of staff schedules.

• Encourage staff to engage in self‑development training.
• Prepare a training program for the department and ensure the effectiveness of such training.
• Know what to do in case of emergency and ensure that regular training is given to the staff concerning this matter.

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

• Communicate and fully embrace the company’s culture (our vision, our mission and our values), lead by example and cascade to all subordinates – “Proud to belong and to contribute”.

• Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Dusit internet and e‑mail policy. Ensure hotel, customer and staff information or transactions are kept confidential during or after employment with the company.

• Bachelor degree in any discipline.
• Minimum of 7 years in laundry service experience. Supervisory experience is a must.
• Knowledge of fabric cleaning method, laundry techniques, requirements and use of equipment.
• Have good English communication skills both in written and spoken.
• Detail‑oriented and possess pleasant personality with good communication and interpersonal skills.

Role Level: Mid‑Level
Work Type: Full‑Time
Country: United Arab Emirates
City: Abu Dhabi
Company Website: http://www.dusit.com
Job Function: Manufacturing & Production
Company Industry: Hospitality