107

Guest Relations Manager jobs in United Arab Emirates

Guest Relations Leader - VIP Service at Luxury Resort

AccorHotels Middle East

Abu Dhabi
On-site
AED 120,000 - 200,000
19 days ago
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All-Day Dining Venue Manager: Guest Experience

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
17 days ago

VIP Guest Experience Manager

Hilton

Abu Dhabi
On-site
AED 120,000 - 200,000
17 days ago

Guest Experience Supervisor

Marriott Hotels & Resorts

Dubai
On-site
AED 50,000 - 70,000
16 days ago

Luxury Reception Manager - Guest Experience Lead

Kerzner International Management

Dubai
On-site
AED 60,000 - 120,000
17 days ago
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Guest Relations Leader - Luxury Hospitality & VIP Experiences

AccorHotels Middle East

Abu Dhabi
On-site
AED 120,000 - 200,000
19 days ago

VIP Guest Relations Specialist: Elevate Service

AccorHotels Middle East

Dubai
On-site
AED 60,000 - 120,000
19 days ago

Guest Experience Supervisor - Rooms Controller

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
20 days ago
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Housekeeping Supervisor: Guest Experience Leader

AccorHotels Middle East

United Arab Emirates
On-site
AED 60,000 - 120,000
20 days ago

F&B Service Supervisor - Guest Experience & Upsell

Kempinski Hotel

Dubai
On-site
AED 60,000 - 120,000
20 days ago

Luxury Quality & Guest Experience Manager

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
21 days ago

Security & Safety Supervisor — Guest Experience

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
21 days ago

Restaurant Team Lead: Guest Experience & Operations

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
21 days ago

Restaurant Team Lead: Guest Experience & Operations

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
21 days ago

Front Desk Supervisor & Guest Experience Coach

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
21 days ago

Elite Night Manager - Operations & Guest Experience

AccorHotel

Dubai
On-site
AED 120,000 - 200,000
25 days ago

Hotel Housekeeping Supervisor: Guest Experience Leader

Centro Barsha

Dubai
On-site
AED 60,000 - 120,000
28 days ago

Guest Experience Supervisor - Night (Arabic Speaker) - Marriott Al Forsan

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
28 days ago

Guest Relations Specialist: Warm Welcomes & Seamless Stays

InterContinental Hotels Group

United Arab Emirates
On-site
AED 60,000 - 120,000
29 days ago

Lead Server & Guest Experience Supervisor

AccorHotel

Dubai
On-site
AED 120,000 - 200,000
29 days ago

Hotel Housekeeping Manager: Guest Experience Leader

Hilton

Dubai
On-site
AED 50,000 - 70,000
29 days ago

Restaurant Team Lead: Guest Experience & Operations

Marriott Hotels Resorts

Dubai
On-site
AED 80,000 - 120,000
29 days ago

Lux Spa Supervisor: Guest Experience & Team Leadership

The First Group

Dubai
On-site
AED 60,000 - 120,000
29 days ago

VIP Guest Relations Specialist (Russian & English)

PALAZZO VERSACE DUBAI

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Luxury Restaurant Supervisor — Guest Experience & Upselling

Kempinski Hotels

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

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Guest Relations Leader - VIP Service at Luxury Resort
AccorHotels Middle East
Abu Dhabi
On-site
AED 120,000 - 200,000
Full time
19 days ago

Job summary

A luxury hotel in Abu Dhabi seeks a Guest Relations Manager to lead the guest relations team in delivering exceptional service. The role involves managing VIP services, addressing guest concerns, and ensuring satisfaction across all touchpoints. Candidates should have a degree in Hospitality Management, at least 3 years of relevant experience, and strong communication skills. This position offers a competitive salary and various benefits, promoting a balanced work-life approach.

Benefits

Competitive salary and compensation
Training and development opportunities
Career advancement opportunities
Comprehensive health insurance
Employee recognition programs
Work-life balance policies
Provision of uniforms
Participation in social events
Transportation services
Employee wellness programs

Qualifications

  • Minimum 3 years in guest relations or front office management.
  • Commit to and maintain sustainable practices.
  • Ensure full compliance with health and safety regulations.

Responsibilities

  • Manage VIP arrivals, departures, and special requests.
  • Address guest concerns and resolve issues promptly.
  • Supervise and train guest relations team members.
  • Monitor guest satisfaction scores and feedback trends.
  • Ensure service delivery aligns with brand expectations.

Skills

Excellent interpersonal and communication skills
Proficiency in hospitality software systems
Fluency in Russian
Fluency in German

Education

Degree in Hospitality Management or related field
Job description
A luxury hotel in Abu Dhabi seeks a Guest Relations Manager to lead the guest relations team in delivering exceptional service. The role involves managing VIP services, addressing guest concerns, and ensuring satisfaction across all touchpoints. Candidates should have a degree in Hospitality Management, at least 3 years of relevant experience, and strong communication skills. This position offers a competitive salary and various benefits, promoting a balanced work-life approach.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.