Luxury Reception Manager — Guest Experience & Sales

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality resort in Dubai is seeking a Reception Manager for Wavehouse to deliver exceptional customer service. This role involves forming relationships with guests and locals, acting as a sales ambassador, and showcasing deep knowledge of the brand. The ideal candidate should have 2-3 years experience in a luxury setting, excellent communication skills, and a passion for the Food & Beverage industry. A competitive, tax-free salary in AED and various benefits are offered.

Benefits

Competitive tax-free salary in AED

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Qualifications

• Minimum 2-3 years' experience in a similar role in a luxury hotel or restaurant.
• Passion for the Food & Beverage industry and guest experience.
• Willingness to work flexible hours.

Responsibilities

• Deliver five-star customer service to guests.
• Form strong relationships with hotel guests and locals.
• Act as a sales ambassador to encourage repeat custom.

Skills

Communication skills

Interpersonal skills

Customer service

Sales acumen

Job description

A luxury hospitality resort in Dubai is seeking a Reception Manager for Wavehouse to deliver exceptional customer service. This role involves forming relationships with guests and locals, acting as a sales ambassador, and showcasing deep knowledge of the brand. The ideal candidate should have 2-3 years experience in a luxury setting, excellent communication skills, and a passion for the Food & Beverage industry. A competitive, tax-free salary in AED and various benefits are offered.