Showroom Guest Relations & Lead Coordinator

AWR; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading automotive company in Dubai is seeking a customer service representative to enhance customer interactions at the showroom. Responsibilities include greeting customers, managing leads, and ensuring high-quality service. Ideal candidates will have strong communication skills, attention to detail, and experience in retail or hospitality settings. A high school diploma is required, with a degree in business or hospitality being a plus.

Qualifications

• Minimum 1-3 years of work experience in a similar role.
• Proven experience in customer service, preferably in a showroom.
• Excellent attention to detail.

Responsibilities

• Greet and welcome customers confidently.
• Guide customers to the showroom and arrange refreshments.
• Assist customers until a sales consultant is available.
• Ensure customer details are captured and entered as leads.

Skills

Strong communication

Interpersonal skills

Organizational skills

Ability to handle multiple tasks

Customer satisfaction focus

Education

High school diploma or equivalent

Degree in hospitality or business

Tools

Microsoft Office

Showroom management software

Job description

A leading automotive company in Dubai is seeking a customer service representative to enhance customer interactions at the showroom. Responsibilities include greeting customers, managing leads, and ensuring high-quality service. Ideal candidates will have strong communication skills, attention to detail, and experience in retail or hospitality settings. A high school diploma is required, with a degree in business or hospitality being a plus.