Front Office Supervisor — Guest Experience Leader (Remote)

Anantara; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in Abu Dhabi seeks a dedicated individual to ensure exceptional guest service. Responsibilities include anticipating guest needs, overseeing service quality, and maintaining a harmonious working relationship with all departments. The ideal candidate will be proactive, innovative, and skilled in addressing guest inquiries. This role requires flexibility in working shifts and relocation to a remote area, contributing to an enriching guest experience.

Qualifications

• Strong customer service skills and attentive to guest needs.
• Ability to handle guest inquiries effectively.
• Proactive and innovative in providing solutions.

Responsibilities

• Anticipate guest needs and handle inquiries attentively.
• Oversee service quality and ensure guest satisfaction.
• Develop working relationships with hotel departments.

Job description

A luxury hotel group in Abu Dhabi seeks a dedicated individual to ensure exceptional guest service. Responsibilities include anticipating guest needs, overseeing service quality, and maintaining a harmonious working relationship with all departments. The ideal candidate will be proactive, innovative, and skilled in addressing guest inquiries. This role requires flexibility in working shifts and relocation to a remote area, contributing to an enriching guest experience.