Front Office Supervisor - Guest Experience & Operations

Autograph Collection; Dubai; On-site; AED 36,000 - 48,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking individuals for a role focused on guest check-in processes and problem resolution. The successful candidate will assist in managing guest experiences, coordinate with various departments, and maintain high service standards. Qualifications include a high school diploma and at least one year of related experience in hospitality. Join a prestigious team and contribute to providing memorable experiences for our guests.

Qualifications

• At least 1 year of related work experience in a hospitality setting.
• Ability to handle guest-related issues effectively and professionally.
• Strong interpersonal skills and ability to maintain positive relationships.

Responsibilities

• Assist guests with check-ins and issue room keys.
• Resolve guest satisfaction issues and ensure service quality.
• Coordinate with departments to handle guest requests and problems.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A luxury hotel brand in Dubai is seeking individuals for a role focused on guest check-in processes and problem resolution. The successful candidate will assist in managing guest experiences, coordinate with various departments, and maintain high service standards. Qualifications include a high school diploma and at least one year of related experience in hospitality. Join a prestigious team and contribute to providing memorable experiences for our guests.