Customer Service Representative jobs in United Arab Emirates

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

AspenTech is a leading supplier of software that optimizes process manufacturing – including oil and gas, petroleum, chemicals, metals and mining and other heavy industries. With integrated aspenONE solutions, process manufacturers can implement best practices for optimizing their engineering, manufacturing and supply chain operations. As a result, AspenTech customers are better able to increase capacity, improve margins, reduce costs and become more energy efficient.

The role Senior SAM is a Senior role responsible for developing business within an assigned region and an assigned set of accounts. You will work with cross-functional teams to formulate client strategies, manage clients and bring to closure strategic client opportunities.

• Achieve quarterly and annual sales quota
• Responsible for developing and growing a pipeline of opportunities for AspenTech products within the Process industries. Must be able to cold call and prospect to achieve pipeline goals.
• Manage day to day sales process, coordinate account meetings, and coordinate sales support resources
• Provide sales and executive management with account updates, sales forecasts, etc. on a weekly basis.
• Coordinate and lead multidivisional account teams.
• Work as a team member on sales efforts involving global account opportunities.
• Develop and maintain customer relationships at assigned accounts.
• Develop and maintain good domain knowledge and competitive intelligence of machine learning, Smart manufacturing and IoT.

• Minimum of 5 years software sales experience with a demonstrated track record with multi-year achievement against personal quota.
• Demonstrated track record in successful direct sales of software solutions.
• Significant experience leading multimillion dollar sales campaigns.
• Proficient at establishing and cultivating "C" level consultative relationships.
• Excellent written and oral communication skills.
• Personal computer literacy.
• University degree required.

• Bachelor's degree in chemical, Industrial, Production, or Petroleum engineering.
• Experience selling to customers in the Oil & Gas, Chemical or other Process industries.
• Familiarity with process modeling software products and services, APC / real time optimization, asset management, MES and planning and scheduling solutions preferred.
• Travel is expected 50% of time.