Customer Service Agent jobs in United Kingdom

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

To be responsible for the Sales of Ingersoll Rand air compressors and air treatment products and to achieve the division's strategic and tactical objectives.

What you will do:

• Achieve the Unit Sales Budget for air compressors and accessories.
• Visit potential customers in the allotted territory and promote Ingersoll Rand air compressors.
• Prepare quotations, do regular follow-ups, and close deals.
• Ensure payment collections and compliance with FAMCO policies.
• Handle key accounts in the assigned territory as the Key Account Manager for FAMCO.
• Stay updated with industry regulations, standards, and good practices.
• Report competitor activities and market trends related to the air compressor business

Required skills to be successful:

• Customer-focused with air compressor product knowledge.
• Good communication skills across different hierarchies.
• Techno-commercial offer preparation.
• Understanding of EPC/O&G regulations.

About the team:

You will be part of the Industrial Products Division at FAMCO, working closely with the National Sales Manager for business development and market share improvement

What equips you for the role:

• Engineering Degree/Diploma in Mechanical/Electrical or equivalent.
• At least 5 years of experience in sales of rotary screw air compressors.
• Valid UAE driving license and good knowledge of compressed air systems

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.