Quality Control Manager jobs in United States

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance. Now, We’re looking for a dynamic Assistant Manager - Quality Assurance-Wealth & Treasury to join our team at Dubai Silicon Oasis, where you'll lead the way in driving QA best practices as SME, implementing test automation, managing onshore/offshore testing teams, and ensuring quality delivery of systems, projects, and enhancements related to banking systems.

What you will do:

Functional Responsibilities:

• Leverage in-depth domain knowledge of Wealth and Treasury and processes to support implementation, compliance, and transformation initiatives.
• Engage with IT, business stakeholders, system vendors, and regulatory bodies to interpret requirements, translate them into test strategies, and ensure compliance.
• Serve as SME for systems integration, digital banking, banking systems.

Testing & Automation Leadership

• Define and lead end-to-end testing strategies, plans, and processes across SDLC, including SIT, UAT, and PT.
• Drive implementation of test automation frameworks and tools to improve efficiency and regression coverage.
• Review business requirements, functional specs, and design test scripts to ensure functional, performance, and security standards are met.
• Lead QA readiness reviews, defect triage, and risk mitigation activities with cross-functional teams.
• Own the QA metrics, reporting dashboards, and progress tracking for stakeholders.

Team & Vendor Management

• Manage and mentor QA teams (onshore/offshore) and build a culture of continuous improvement and innovation in testing.
• Coordinate with third-party vendors, external system providers, and schemes to align on test scope, SLAs, releases, and defect resolutions.
  
  
  
  

What you will bring:

• University degree or equivalent qualification
• 5 year’s experience in Testing - with a minimum of 3 years in implementing, testing and supporting banking systems & projects, in a lead/SME role.
• Solid understanding of business analysis will be an advantage
• Experience working the Wealth domain as well as treasury will be beneficial.

Skills Required:

• Ability to understand business requirements & clearly document these into Functional Specifications Document.
• Ability to clearly understand systems / business requirements and create test scripts that will ensure smooth implementation and minimize production problems.
• Ability to represent the QA team both internally and externally.
• Ability to understand, adapt & keep pace with the technological advancements in relevant business & other banking systems under QA team.
• Optimize both efficiency in system operations and quality in service delivery at the same time.
• Ability to understand the inherent system risks associated with Business & Operations and develop appropriate early warning and control systems to manage them.

Domain Knowledge

• SME-level understanding of banking systems including core banking, card management, digital platforms, payment gateways, compliance frameworks, banking systems.

Testing Expertise

• Experience in functional, integration, regression, and automation testing.
• Strong understanding of QA methodologies (Agile/Waterfall/DevOps environments).Familiarity with automation tools such as Selenium, UFT, JMeter, TestNG, Postman, etc.

Leadership & Communication

• Proven ability to manage QA teams, handle high-pressure delivery timelines, and influence cross-functional stakeholders.
• Excellent communication and interpersonal skills to engage with both technical and business stakeholders.