Global Multilingual Customer Service Specialist

StoneX; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A global trading firm in Dubai seeks a Customer Service Specialist to engage with customers worldwide. You will advise on products, ensure satisfaction, and collaborate with a multicultural team. Ideal candidates possess strong communication skills in English and Spanish, with experience in an international customer service environment. Join a dynamic company offering growth opportunities and a competitive benefits package.

Benefits

Career growth and development

Competitive benefits package

Exciting international environment

Vibrant team culture

Qualifications

• Customer service experience in an international setting.
• Excellent communication skills and empathy.
• Problem-solving mindset with quick thinking.

Responsibilities

• Engage with customers via email, phone, and live chat.
• Advise customers with product information and account management.
• Resolve inquiries efficiently ensuring customer satisfaction.

Skills

Strong English

Spanish

Italian

German

French

Job description

A global trading firm in Dubai seeks a Customer Service Specialist to engage with customers worldwide. You will advise on products, ensure satisfaction, and collaborate with a multicultural team. Ideal candidates possess strong communication skills in English and Spanish, with experience in an international customer service environment. Join a dynamic company offering growth opportunities and a competitive benefits package.