Customer Service Agent jobs in United Arab Emirates

We are a dynamic and innovative company specializing in Business Consulting and Digital Solutions that partners and in-house projects with organizations to achieve growth, efficiency, and sustainable success. With a team of highly experienced professionals, we provide strategic guidance and practical solutions to help our clients overcome challenges and seize opportunities in today's dynamic business landscape. As a Sales Manager, you'll spearhead the development and execution of sales strategies to surpass targets. You'll conduct comprehensive market analyses, fortify relationships with key stakeholders, and inspire your team to excel. This role demands a leader who can navigate dynamic market landscapes, inspire their team, and ensure unparalleled customer satisfaction.

At Insharo, we value professionalism, positive teamwork, and fast learning attitudes. Insharo is an environment that encourages open learning as well as a thinking outside-the-box mentality that consequently offers space for creativity and talent.

• Develop and implement sales strategies to achieve sales targets.
• Analyze market trends and competitor activity to adjust sales plans accordingly.
• Build and maintain strong relationships with key customers and partners.
• Lead, train, and motivate the sales team to ensure high performance and growth.
• Monitor sales performance and implement improvements where necessary.
• Collaborate with marketing to identify and exploit new sales opportunities.
• Ensure customer satisfaction through excellent service and support.
• Manage sales budgets and forecast future sales.
• Regularly report on sales progress and challenges to senior management.
• Provide exceptional customer service throughout the sales process and beyond.
• Develop a deep understanding of our products and services to effectively communicate their value proposition to customers.
• Proactively offer product demonstrations and provide additional information to showcase the benefits and value of our offerings.
• Actively listen to customer needs to find the best solutions to address their specific challenges.
• Negotiate contracts and close sales to achieve ambitious goals and maintain relationships.
• Stay up to date on product knowledge, industry trends, and competitive offerings to effectively communicate with customers.

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
• Minimum 4+ years of experience in sales (preferably B2B).
• Fluency in English is required; knowledge of additional languages is a plus.
• Proven track record of success in sales leadership roles, consistently surpassing targets and driving growth.
• Deep understanding of market trends, customer behaviors, and competitive landscapes.
• Exceptional leadership, communication, and interpersonal skills.
• Strategic thinker with strong analytical capabilities and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Valid Driving Licence.
• Ability to thrive in a fast-paced environment, managing multiple priorities effectively.
• Strong interpersonal and communication skills with the ability to engage effectively with potential customers.
• Presentable appearance and professional demeanor to uphold the company's image and represent.
• Flexibility to work evenings and weekends and attend events or trade shows as required for the project.

Location: Not specified in the description.

If the prospect of this role resonates with you, we invite you to submit your comprehensive resume and a thoughtfully composed cover letter elucidating your motivation for seeking the Sales Manager position. Kindly forward your application to zumra.cengiz@insharo.consulting. We foster an inclusive recruitment approach, welcoming applications from diverse backgrounds.