Relationship Manager / Senior Relationship Manager (Business Banking) - Dubai

High Street Resources; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail bank in the United Arab Emirates is seeking Relationship Managers and Senior Relationship Managers. Candidates should have 5 to 10 years of experience in front-end banking and a Bachelor's in Business Administration. Responsibilities include managing a client portfolio, meeting financial targets, and ensuring compliance with banking procedures. Strong negotiation and communication skills are essential.

Qualifications

• 5 to 10 years of front-end banking experience, preferably in Retail Banking within the GCC.

Responsibilities

• Manage portfolio with emphasis on new customer solicitation and cross-selling.
• Meet financial targets against performance evaluation criteria.
• Ensure compliance with banks' policies and procedures.

Skills

Effective communication

Negotiation skills

Education

Bachelor's in Business Administration

Master's in Business Administration

Job description

Overview

We have an opportunity for Relationship Managers and Senior Relationship Managers with a leading retail bank client.

Responsibilities

• Manage liability portfolio of the branch with emphasis on NTB solicitation and cross sell to existing customer base.
• Coordinate with all lines of business to facilitate best in class service and handle customer issues within a minimum turnaround time.
• Achieve assigned budgets/financial targets against set performance evaluation criteria.
• Ensure compliance of all bank’s policies and procedures; build relationship based portfolio and cover all banking requirements of the customer (KYC/AML).
• Conduct outbound sales calls, pro‑actively identify opportunities within the market and establish lead generation strategies.
• Ensure awareness of UBL products assigned geographically and ensure all customers receive prompt courteous service.
• Develop and utilize opportunities to increase sales to existing customers, maintaining adequate conversion rates and proactive cross selling.
• Ensure completion of tasks assigned by senior management.

Job Specific Skills

• Ability to communicate and interact at all levels within and outside the organization in a meaningful way.
• Must be an effective negotiator and have a track record of successfully establishing business relationships.

Behavioral Skills

• Ability to communicate and interact at all levels within and outside the organization in a meaningful way.
• Must be an effective negotiator with a track record of successfully establishing business relationships.

Experience & Qualifications

Minimum 5 to 10 years of front end banking experience (Retail Banking), preferably in GCC.

Minimum Bachelors in Business Administration, Marketing and Finance & Banking; preferably Masters in Business Administration, Marketing, Finance & Banking.