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Customer Relationship Manager jobs in United Arab Emirates

Junior Institutional Relationship Manager

CMC Markets

Dubai
On-site
AED 120,000 - 200,000
30+ days ago
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Relationship Manager

Stake Properties Limited

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Relationship Manager

Irwin & Dow Careers

Dubai
On-site
AED 110,000 - 166,000
30+ days ago

Forex Relationship Manager

DB Investing

Dubai
On-site
AED 220,000 - 331,000
30+ days ago

Property Consultant/Relationship manager

Meraki Group

United Arab Emirates
On-site
AED 120,000 - 200,000
8 days ago
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Relationship Manager- Employee Banking (UAE National)

First Abu Dhabi Bank

Dubai
On-site
AED 120,000 - 160,000
9 days ago

Guest Experience Host & VIP Relations Specialist

Sofitel

Ras Al Khaimah
On-site
AED 60,000 - 120,000
11 days ago

Client Advisor - Repossi

Chalhoub Group

Abu Dhabi
On-site
AED 120,000 - 200,000
Today
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Customer Care Assistant

"BD SELECT"

Dubai
On-site
AED 60,000 - 120,000
Yesterday
Be an early applicant

Customer Support Representative

Sisco Jobs

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Client Partner

Snap

United Arab Emirates
On-site
AED 300,000 - 400,000
Yesterday
Be an early applicant

Customer Support Representative

CENTOGENE GmbH

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Customer Service Representative – Farsi Speaking

Exinity

Dubai
On-site
AED 60,000 - 120,000
Yesterday
Be an early applicant

Customer Care Specialist

B&S Group

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Customer Care Representative Associate- Part Time - UAE National Only

FedEx

Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Customer Support Specialist

ADIB Group

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Associate Manager - Customer Care

Majid Al Futtaim

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Customer Service Representative

Aemitti

Dubai
On-site
AED 60,000 - 120,000
Yesterday
Be an early applicant

Inside Sales Representative

Botpress Technologies Inc.

United Arab Emirates
On-site
AED 165,000 - 239,000
Yesterday
Be an early applicant

Customer Service Representative

Driven Properties

United Arab Emirates
On-site
AED 40,000 - 60,000
Yesterday
Be an early applicant

Sales Executive - Inside Sales - Property (Hindi/Urdu Speakers)

Bayut | dubizzle

United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

SaaS Inside Sales - Renewal & Growth Specialist

Property Finder

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Inside Sales Representative / Account Manager (Russian Speaking)

Property Finder

Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant

Sales Executive - Inside Sales - Russian Speaker

Bayut | dubizzle

Dubai
On-site
AED 60,000 - 90,000
Yesterday
Be an early applicant

Customer Service Representative- Female

Bestaxca

Dubai
On-site
AED 60,000 - 120,000
Yesterday
Be an early applicant

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Junior Institutional Relationship Manager
CMC Markets
Dubai
On-site
AED 120,000 - 200,000
Full time
30+ days ago

Job summary

A financial services company in Dubai seeks a professional to manage client relationships and deliver exceptional service to institutional clients. The role involves account management, handling inquiries, and ensuring a positive client experience. Candidates must demonstrate strong interpersonal skills and a commitment to confidentiality. Ongoing professional development is essential.

Responsibilities

  • Present, promote, and sell all available products within Connect (Institutional).
  • Establish, develop, and maintain positive business relationships.
  • Proactively respond to and manage inbound broker queries professionally and efficiently.
  • Take ownership of driving an excellent client experience for Institutional clients.
  • Perform account and back-office functions for institutional customers.
  • Escalate unresolved issues to line managers and support departments as appropriate.
  • Assist in managing bespoke customer profiling.
  • Provide proactive and timely support for the Institutional onboarding process.
  • Accurately process customer payments and maintain bank detail records.
  • Build rapport with Institutional clients and assist with client entertainment.
  • Act as a brand ambassador in all client interactions.
  • Maintain personal and professional development.
  • Ensure high-quality service with a professional image.
  • Take all reasonable steps to ensure confidentiality.
  • Undertake other duties as reasonably required.
Job description

Responsibilities

  • Present, promote, and sell all available products within Connect (Institutional).
  • Establish, develop, and maintain positive business relationships.
  • Proactively respond to and manage inbound broker queries professionally and efficiently.
  • Take ownership of driving an excellent client experience for Institutional clients and provide high-caliber client service to ensure a positive experience.
  • Perform account and back-office functions for institutional customers.
  • Escalate unresolved issues to line managers, 2nd Line IT support, Business Operations, and Payments as appropriate to support Institutional platforms, APIs, Grey-label & White-label infrastructure.
  • Assist in managing bespoke customer profiling and ensure adherence to TCF protocols, communication of cost disclosure documents, and other legal agreements.
  • Provide proactive and timely support for the Institutional onboarding process.
  • Accurately process customer payments and maintain bank detail records following AML, data protection, and security procedures.
  • Build rapport with Institutional clients and assist with client entertainment and education as required.
  • Act as a brand ambassador in all client interactions.
  • Maintain personal and professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
  • Ensure that all interactions with customers, clients, or colleagues provide a clear, fair, and consistent high-quality service, presenting a professional and positive image of CMC Markets Connect.
  • Take all reasonable steps to ensure appropriate confidentiality.
  • Undertake other duties, training, and hours of work as reasonably required, consistent with the responsibilities of this role.

Job ID CMC4461

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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