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1,963
Customer Relationship Manager jobs in United Arab Emirates
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Property Consultant/Relationship manager
Meraki Group
United Arab Emirates
On-site
AED 120,000 - 200,000
8 days ago
Discover more opportunities than anywhere else. Find more jobs nowRelationship Manager- Employee Banking (UAE National)
First Abu Dhabi Bank
Dubai
On-site
AED 120,000 - 160,000
9 days ago
Guest Experience Host & VIP Relations Specialist
Sofitel
Ras Al Khaimah
On-site
AED 60,000 - 120,000
11 days ago
Client Advisor - Repossi
Chalhoub Group
Abu Dhabi
On-site
AED 120,000 - 200,000
Today
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Connect with headhunters to apply for similar jobsCustomer Support Representative
Sisco Jobs
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Customer Support Representative
CENTOGENE GmbH
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Customer Service Representative – Farsi Speaking
Exinity
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Customer Care Representative Associate- Part Time - UAE National Only
FedEx
Abu Dhabi
On-site
AED 120,000 - 200,000
Yesterday
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Customer Support Specialist
ADIB Group
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Associate Manager - Customer Care
Majid Al Futtaim
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Customer Service Representative
Aemitti
Dubai
On-site
AED 60,000 - 120,000
Yesterday
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Inside Sales Representative
Botpress Technologies Inc.
United Arab Emirates
On-site
AED 165,000 - 239,000
Yesterday
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Customer Service Representative
Driven Properties
United Arab Emirates
On-site
AED 40,000 - 60,000
Yesterday
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Sales Executive - Inside Sales - Property (Hindi/Urdu Speakers)
Bayut | dubizzle
United Arab Emirates
On-site
AED 120,000 - 200,000
Yesterday
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SaaS Inside Sales - Renewal & Growth Specialist
Property Finder
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Inside Sales Representative / Account Manager (Russian Speaking)
Property Finder
Dubai
On-site
AED 120,000 - 200,000
Yesterday
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Junior Institutional Relationship Manager
CMC Markets
Dubai
On-site
AED 120,000 - 200,000
Full time
30+ days ago
Job summary
A financial services company in Dubai seeks a professional to manage client relationships and deliver exceptional service to institutional clients. The role involves account management, handling inquiries, and ensuring a positive client experience. Candidates must demonstrate strong interpersonal skills and a commitment to confidentiality. Ongoing professional development is essential.
Responsibilities
- Present, promote, and sell all available products within Connect (Institutional).
- Establish, develop, and maintain positive business relationships.
- Proactively respond to and manage inbound broker queries professionally and efficiently.
- Take ownership of driving an excellent client experience for Institutional clients.
- Perform account and back-office functions for institutional customers.
- Escalate unresolved issues to line managers and support departments as appropriate.
- Assist in managing bespoke customer profiling.
- Provide proactive and timely support for the Institutional onboarding process.
- Accurately process customer payments and maintain bank detail records.
- Build rapport with Institutional clients and assist with client entertainment.
- Act as a brand ambassador in all client interactions.
- Maintain personal and professional development.
- Ensure high-quality service with a professional image.
- Take all reasonable steps to ensure confidentiality.
- Undertake other duties as reasonably required.
Job description
Responsibilities
- Present, promote, and sell all available products within Connect (Institutional).
- Establish, develop, and maintain positive business relationships.
- Proactively respond to and manage inbound broker queries professionally and efficiently.
- Take ownership of driving an excellent client experience for Institutional clients and provide high-caliber client service to ensure a positive experience.
- Perform account and back-office functions for institutional customers.
- Escalate unresolved issues to line managers, 2nd Line IT support, Business Operations, and Payments as appropriate to support Institutional platforms, APIs, Grey-label & White-label infrastructure.
- Assist in managing bespoke customer profiling and ensure adherence to TCF protocols, communication of cost disclosure documents, and other legal agreements.
- Provide proactive and timely support for the Institutional onboarding process.
- Accurately process customer payments and maintain bank detail records following AML, data protection, and security procedures.
- Build rapport with Institutional clients and assist with client entertainment and education as required.
- Act as a brand ambassador in all client interactions.
- Maintain personal and professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
- Ensure that all interactions with customers, clients, or colleagues provide a clear, fair, and consistent high-quality service, presenting a professional and positive image of CMC Markets Connect.
- Take all reasonable steps to ensure appropriate confidentiality.
- Undertake other duties, training, and hours of work as reasonably required, consistent with the responsibilities of this role.
Job ID CMC4461
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.