Relationship Manager- Employee Banking (UAE National)

First Abu Dhabi Bank; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading bank in the UAE is seeking a relationship manager to develop networks and manage client interactions. Responsibilities include sourcing new clients, liaising with teams, and driving multi-product sales while maintaining high service standards. The ideal candidate will have a Bachelor’s degree and at least 5 years of experience in the banking sector.

Qualifications

• 5 years relevant experience in the banking sector.

Responsibilities

• Source new clients by developing networks and resources for sales.
• Liaise with teams to ensure top client experience.
• Manage CIB relationships and execute business in client premises.

Skills

Strong relationship management skills

Ability to grow and maintain relationships

Strong written and verbal communication skills

Strong creativity and critical thinking

Strong detail-orientation

Education

Bachelor Degree Preferably a Masters Degree

Job description

Responsibilities:

• Seek out and source new clients by developing networks and independently identifying and developing relevant resources for sales and business development
• Work independently on customers needs
• Identify and develop resources relevant to business development and sales goals
• Liaise with concern team to ensure top level client experience in all cases of client interactions from follow up to delivery
• Attract as well as retain clients by developing highly creative outreach strategies along with marketing department in the organization
• Work in line with the operational procedures of the organization towards its revenue generation and sales growth goals
• Work collaboratively with the Marketing to develop creative outreach strategies to attract and retain clients
• Continuously review the current processes to find better ways of working
• Manage CIB relationships and direct the fulfilment team to execute business in the EB client premises
• Grow portfolio of Employee Banking Clients by desired percentage
• Organise Helpdesk / Induction activities at client premises in order to generate business revenues by extension on Retail asset products and services.
• Lead generation and management through FAB CRM systems
• Act as the focal point for customer enquiries
• Exceed expectations by increasing standards ofcustomer service also ensure affective complaint management (Addressing customers concerns at your door services enhanced .)
• Effective Management of Bulk Account opening process for the employees of the targeted CIBG/ TML customer
• Constantly design and execute strategies to increasing business penetration within the region
• Liaise with Corporate & Investment banking business banking team to provide their clients with a complete package on retail banking proposition
• Drive multi product sales with a focused approach on increasing corporate profitability
• Monitor emerging opportunities in Market Industry and Competition and share information with the Business Intelligence team to keep plans/ strategies agile and improvise in a changing landscape
• Work closely with strategic alliances within PBG sales and distribution
• Adhere to the Standard Operating Procedures Policies and Code of Conduct of the bank

Skills

• Strong relationship management skills
• Ability to grow and maintain relationship with any individual irrespective of the background and type of personality
• Possession of good sense of humour
• Strong written and verbal communication skills
• Strong creativity and critical thinking abilities
• Ability to work with recent technological applications relating to daily tasks
• Strong detail-orientation and top level self-organization
• Ability to perform multiple tasks simultaneously
• Willingness to put in more working hours even at odd times
• Possess reliable problem-solving ability

Qualifications :

• Bachelor Degree Preferably a Masters Degree
• 5 years relevant experience in the banking sector

Remote Work :

No

Employment Type :

Full-time