Customer Care Representative jobs in United Arab Emirates

Role: Key Accounts Sales Manager

Location: DUBAI UAE

Full/Part-time: FULLTIME

Build a career with confidence

Carrier Global Corporation a global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do.

We are seeking a dynamic and results-driven Key Accounts Sales Manager to lead and grow sales to our strategic partnerships by contributing to finalizing large-scale HVAC projects and ensuring long-term client satisfaction and business growth.

• Develop and maintain strong relationships with key developers and strategic partners.
• Lead the sales cycle from prospecting to closing for large-scale HVAC projects.
• Collaborate with internal application engineering and consultant coverage teams to deliver tailored solutions.
• Identify new business opportunities and drive revenue growth across the Emirates.
• Prepare and present proposals negotiate contracts and finalize deals.
• Monitor market trends and competitor activity to inform strategy.
• Ensure high levels of customer satisfaction and post-sale support.

Additional responsibilities include:

• Managing a team of outside sales professionals and ensuring operational plans and objectives are met.
• Coordinating business development activities aligned with leadership's strategy.
• Analyzing bids negotiating with customers and maintaining customer relationships.
• Conducting product presentations and workshops to educate prospects and develop business.
• Maintaining a personal sales pipeline and hunting for new opportunities.

• Bachelor's degree in Engineering (Mechanical Engineering preferred).
• Proven experience in key account management and strategic project sales ideally in HVAC or construction sectors.
• Strong understanding of the UAE market and developer ecosystem.
• Excellent communication, negotiation and presentation skills.
• Ability to manage multiple high-value projects simultaneously.
• Practical knowledge in leading sales processes and managing teams.
• University degree with 5 years relevant experience or advanced degree with 3 years experience.

We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan.
• Have peace of mind and body with our health insurance.
• Collective health insurance.
• Bonus scheme.
• Drive forward your career through professional development opportunities.
• Achieve your personal goals with our Employee Assistance Programme.

Our greatest assets are the expertise creativity and passion of our employees. We strive to provide a great place to work that attracts develops and retains the best talent promotes employee engagement fosters teamwork and ultimately drives innovation for the benefit of our customers.

We strive to create an environment where you feel that you belong with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices provide enriching career opportunities listen to employee feedback and always challenge ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.

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