Call Center Supervisor jobs in United Arab Emirates

Job summary

A recruitment and staffing firm in Abu Dhabi seeks a Customer Support Executive to maintain excellent customer relationships by managing inquiries and resolving issues. The role requires strong communication skills and the ability to provide product information effectively. The ideal candidate will have proven experience in customer service, problem-solving skills, and the capability to work efficiently under pressure. The position is full-time, and you will engage with customers via phone, email, and chat to enhance customer satisfaction.

Qualifications

• Proven experience in a customer support or customer service role.
• Strong problem-solving skills with a detail-oriented mindset.
• Ability to handle stressful situations calmly and effectively.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints with empathy and professionalism.
• Collaborate with team members to improve customer service processes.