Senior Spa Supervisor

1st-jobs.com; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury wellness company is seeking a Senior Spa Supervisor in Abu Dhabi to oversee day-to-day operations of a private spa. The ideal candidate should have at least 5 years of supervisory experience in a luxury spa environment, possess strong leadership and organizational skills, and maintain high service standards. This role requires excellent communication skills, technical knowledge of spa equipment, and the ability to manage a team. Female candidates are encouraged to apply.

Qualifications

• Minimum 5 years experience in a supervisory role within a luxury spa.
• Strong leadership and organizational skills required.
• Technical knowledge of operating spa equipment is essential.
• Excellent communication skills and fluency in English are mandatory.
• Flexible to travel or be on-call as needed.

Responsibilities

• Manage and supervise daily spa operations for exceptional guest experience.
• Lead and train a team of six spa professionals.
• Act as main contact for VIP guests, ensuring personalized service.
• Maintain compliance with spa policies and hygiene standards.
• Handle guest inquiries and feedback with professionalism.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Fluent in English

Technical knowledge of spa equipment

Tools

Cryo Room

Light Therapy Machines

Oxygen Room

Laser Machines

Job description

We are seeking an experienced and dedicated Senior Spa Supervisor to oversee the day-to-day operations of a luxury private spa. The ideal candidate will be proactive, service-oriented, and possess strong leadership and technical skills. This position is perfect for someone with a passion for wellness, client satisfaction, and maintaining the highest service standards.

Key Responsibilities

Manage and supervise daily spa operations to ensure a smooth and exceptional guest experience.

Lead, train, and motivate a team of six spa professionals, including therapists and reception staff.

Act as the main point of contact for VIP guests and family members, ensuring personalized and discreet service.

Remain on-call as needed to support spa operations across multiple residences.

Operate and maintain advanced spa and wellness equipment, including:

• Cryo Room
• Light Therapy Machines
• Oxygen Room and Laser Machines

Oversee treatment schedules, staff rosters, and daily appointments.

Monitor inventory, product usage, and stock levels.

Maintain compliance with spa policies, hygiene standards, and safety protocols.

Handle guest inquiries, feedback, and service recovery with professionalism.

Support the creation and coordination of spa promotions and treatment packages.

Qualifications & Requirements

Minimum 5 years experience in a supervisory role within a luxury spa, wellness center, or hospitality environment.

Strong leadership, organizational, and interpersonal skills.

Technical knowledge and experience in operating spa and wellness equipment.

Excellent communication skills and fluency in English.

Professional appearance and a client-focused attitude.

Ability to work independently, handle pressure, and multitask efficiently.

Flexibility to travel or be on-call as required.

Female candidates are encouraged to apply.

• Candidates with European or South African experience or background will be given preference.