Lead Construction Tech Customer Success Engineer

Procore Technologies; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading construction software firm is seeking a Customer Success Engineer in Dubai to enhance the success of its Enterprise clients. You will make data-driven recommendations, craft value-focused presentations, and ensure clients maximize their investment in our technology. This role emphasizes strong analytical and presentation skills, with a passion for construction and technology being essential. You'll work in a collaborative environment with opportunities for up to 50% travel. Join us to help transform the construction industry.

Benefits

Generous paid time off

Healthcare coverage

Career enrichment programs

Qualifications

• Demonstrated success in Customer Success or Professional Services.
• Ability to master Procore's product offerings and business models.
• Experience acting as a technology evangelist is a plus.

Responsibilities

• Make data-driven recommendations based on customer analytics.
• Craft presentations addressing customer business problems.
• Provide product roadmap updates to customers.
• Deliver high-level customer service through effective communication.
• Collaborate with Procore's organization to develop best practices.
• Travel up to 50% to client sites or industry events.

Skills

Passion for construction

Strong analytical skills

Outstanding presentation skills

Communication skills

Technical aptitude

Job description

A leading construction software firm is seeking a Customer Success Engineer in Dubai to enhance the success of its Enterprise clients. You will make data-driven recommendations, craft value-focused presentations, and ensure clients maximize their investment in our technology. This role emphasizes strong analytical and presentation skills, with a passion for construction and technology being essential. You'll work in a collaborative environment with opportunities for up to 50% travel. Join us to help transform the construction industry.