Business jobs in United Arab Emirates

Job Description - Banquet Waiter/Waitress - Waldorf Astoria Ras Al Khaimah (HOT0BXLH)

The Banquet Waiter/Waitress is responsible for delivering exceptional food and beverage service during banquet functions, events, and conferences. This role ensures a seamless guest experience by setting up event spaces, serving meals and drinks efficiently, and maintaining a professional and courteous demeanor at all times.

• Prepare banquet areas according to event requirements, including setting up tables, chairs, linen, silverware, and service stations.
• Welcome guests in a warm and professional manner, ensuring a positive first impression.
• Serve food and beverages efficiently and accurately during events, ensuring guest satisfaction throughout the service.
• Maintain cleanliness and organization of banquet areas before, during, and after the event.
• Coordinate with kitchen and service teams to ensure timely and accurate delivery of courses.
• Respond promptly to guest requests and communicate any issues or special needs to supervisors.
• Clear tables and reset spaces as needed, adhering to event schedules and transitions.
• Support fellow team members to ensure seamless event execution.
• Comply with Company Health and Safety, and Fire Regulations and procedures.

A Banquet Waiter/Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Customer Service experience in supervisory or above capacity
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in a luxury environment
• Passion for delivering exceptional levels of guest service

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!