Manager Special Projects & Performance

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service is seeking a skilled individual to drive strategic projects and generate insights. This role involves managing performance reporting, using analytics for performance optimization, and overseeing P&L management. The ideal candidate has extensive experience in performance management, strong analytical skills, and the ability to influence stakeholders. This full-time position is located in Dubai, UAE, with no remote options available.

Qualifications

• 610 years of relevant experience in performance management, strategy, business operations or consulting.
• Deep understanding of financial modeling, P&L management, and business forecasting.
• Strong data analysis skills with the ability to work with large datasets.

Responsibilities

• Lead and manage performance reporting across departments.
• Use data analytics to uncover root causes behind performance trends.
• Identify scope and deliver cross-functional strategic initiatives.
• Oversee monthly P&L and monitor revenue and cost drivers.

Skills

Performance management strategy

Data analysis

Stakeholder management

Communication skills

Adaptability

Tools

BigQuery

Tableau

Looker

Job description

Whats On Your Plate

This role will help drive strategic projects and generate insights for the business. The individual will be working very closely with senior management and be responsible for four main scopes:

Business Performance:

• Lead and manage performance reporting across departments (Logistics CX Sales Marketing).
• Track monitor and challenge performance against country-wide OKRs functional targets and budgets.
• Define and optimize performance reporting tools and processes to improve accuracy and decision‑making.

Analytical Deep Dives:

• Use data analytics to uncover root causes behind performance trends and issues.
• Synthesize complex datasets into actionable insights that support strategic decision‑making.
• Proactively identify opportunities for process and cost optimization across functions.
• Drive analytical rigor and integrity in forecasts plans and performance tracking.

Special Projects:

• Identify scope and deliver cross‑functional strategic initiatives that support long‑term business objectives.
• Coordinate with regional counterparts and internal departments to ensure project alignment execution speed to market and success.
• Define goals timelines and monitor success metrics to ensure business impact.

P&L Management:

• Oversee and manage monthly P&L and monitor revenue and cost drivers working with relevant functions to improve unit economics.
• Lead forecasting (daily monthly yearly) for operational planning and cost control.
• Proactively identify and pursue opportunities to exceed financial targets and enhance overall profitability.

What Did We Order

• 610 years of relevant experience in performance management strategy business operations or consulting.
• Deep understanding of financial modeling P&L management and business forecasting.
• Strong data analysis skills with the ability to work with large datasets and advanced proficiency in BigQuery Tableau and analytics tools such as Looker.
• Proven experience managing cross‑functional teams/ projects in fast‑paced environments.
• Strong stakeholder management and influencing skills across all levels of the organization.
• Excellent communication skills with the ability to convey complex topics clearly and concisely.
• Results‑oriented and proactive in identifying opportunities to improve business performance.
• Adaptable and resilient under pressure with the ability to handle ambiguity and change.
• Curiosity eagerness to learn explore and drive creative solutions.

Remote Work: No

Employment Type: Full-time