Center Director

MindBase Education; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

An educational services provider located in Dubai is seeking a strategic leader to oversee operations, manage budgets, and ensure student satisfaction. The ideal candidate will possess a Bachelor's in Business or Education, have 5-7 years of management experience, and demonstrate strong leadership and financial skills. Responsibilities include developing growth strategies, leading a team, and ensuring compliance with regulations. This is an excellent opportunity for someone passionate about education and business management.

Qualifications

• 5-7 years of progressive leadership or management experience, preferably in education or training.
• Proven experience in team supervision and operational oversight.

Responsibilities

• Develop and implement a growth strategy to increase student enrollment and revenue.
• Oversee daily operations of all centers to ensure smooth functioning.
• Develop and manage the budget for each center, ensuring cost control and profitability.
• Work closely with the marketing team to drive enrollment through digital campaigns.
• Lead, motivate, and manage a team of teachers and administrative staff.
• Ensure high levels of student satisfaction and engagement.
• Ensure compliance with local education regulations and accreditation bodies.

Skills

Strong leadership and people management skills

Excellent organizational and multitasking abilities

Strong communication and interpersonal skills

Problem-solving and decision-making skills

Financial acumen including budgeting, forecasting, and cost control

Proficiency in MS Office Suite

Education

Bachelor's degree in Business Administration or Education Management

Master's degree (preferred)

Tools

CRM systems

MS Office Suite

Job description

Key Responsibilities:

• Develop and implement a growth strategy to increase student enrollment and revenue.
  
• Identify new business opportunities including corporate training partnerships and program expansions.
  
• Ensure each center meets financial and operational performance targets.
  
• Monitor student retention rates satisfaction levels and learning outcomes to continuously improve offerings.
  
• Stay informed about education industry trends and best practices to enhance the business model.
  

1. Strategic Leadership & Business Growth

• Develop and implement a growth strategy to increase student enrollment and revenue.
  
• Identify new business opportunities including corporate training partnerships and program expansions.
  
• Ensure each center meets financial and operational performance targets.
  
• Monitor student retention rates satisfaction levels and learning outcomes to continuously improve offerings.
  
• Stay informed about education industry trends and best practices to enhance the business model.
  

2. Operations & Center Management

• Oversee daily operations of all three centers to ensure smooth functioning.
  
• Develop and implement standard operating procedures (SOPs) to maintain efficiency across centers.
  
• Monitor and manage class scheduling teacher assignments and student placement processes.
  
• Ensure all facilities are well-maintained secure and compliant with safety and health regulations.
  
• Oversee the use of CRM and scheduling systems for student management.
  

3. Financial & Budget Management

• Develop and manage the budget for each center ensuring cost control and profitability.
  
• Oversee tuition fee collection financial reporting and payment processes.
  
• Analyze revenue and expenses to identify areas for improvement and cost optimization.
  
• Ensure timely invoicing and payment collection from students and corporate clients.
  

4. Sales Marketing & Student Enrollment

• Work closely with the marketing team to drive enrollment through digital campaigns local outreach and strategic partnerships.
  
• Develop and implement sales and promotional strategies to attract new students.
  
• Monitor lead conversion rates and work on improving student acquisition processes.
  
• Strengthen relationships with schools universities and businesses to promote courses and corporate training programs.
  

5. Staff Leadership & Development

• Lead motivate and manage a team of teachers administrative staff and sales representatives.
  
• Conduct performance evaluations and provide constructive feedback to enhance staff efficiency.
  
• Oversee teacher recruitment training and professional development programs.
  
• Foster a positive and productive workplace culture that encourages collaboration and innovation.
  

6. Student Experience & Customer Service

• Ensure high levels of student satisfaction and engagement.
  
• Oversee the student complaint resolution process to maintain a positive learning environment.
  
• Implement student feedback mechanisms to enhance course offerings and teaching quality.
  
• Maintain a strong parent and student communication strategy to build trust and loyalty.
  

7. Compliance & Accreditation Management

• Ensure compliance with local education regulations and accreditation bodies (KHDA VAT etc.).
  
• Keep track of business licenses permits and industry certifications.
  
• Ensure all staff and teachers meet qualification requirements as per legal and regulatory standards.
  

Requirements

Education & Experience

• Bachelor s degree in Business Administration Education Management or a related field (Master s preferred).
• 5 7 years of progressive leadership or management experience preferably in education training or center operations.
• Proven experience in team supervision budget management and operational oversight.

Skills & Competencies

• Strong leadership and people management skills with the ability to motivate and develop staff.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills for engaging with staff students clients and stakeholders.
• Problem-solving and decision-making skills with a proactive approach.
• Financial acumen including budgeting forecasting and cost control.
• Proficiency in MS Office Suite and familiarity with management/CRM systems.