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Dealership Workshop Foreman
Job summary
A recruitment agency located in Western Cape, South Africa, is seeking a qualified Technician to lead and support service operations. You will be responsible for recruiting and managing service technicians, ensuring compliance with regulations and quality standards. The ideal candidate will have a valid Driver's License, be a qualified Technician, and have experience in workshop management. Excellent communication and problem-solving skills are essential for this role, along with the ability to work under pressure.
Qualifications
- Minimum 1 year of workshop foreman experience.
Responsibilities
- Recruit, hire, and motivate qualified service technicians.
- Assist technicians in developing their skills.
- Ensure compliance with all regulations affecting service operations.
- Understand and ensure compliance with manufacturer warranty and policy procedures.
- Assign tasks to technicians in an equal and fair manner.
- Provide technical support when necessary.
- Ensure repairs are charged out correctly.
- Maintain high-quality service repairs and minimize comebacks.
- Conduct regular performance reviews.
- Road test vehicles to quality-check work performed.
- Establish and maintain customer follow-up programs.
- Handle customer complaints within 24 hours.
- Manage department performance using various tools.
Skills
Education
- Recruit, hire, and motivate qualified service technicians.
- Assist technicians in developing their skills.
- Ensure compliance with all regulations affecting service operations, such as hazardous waste disposal and OHSA Right-to-Know.
- Understand and ensure compliance with manufacturer warranty and policy procedures.
- Assign tasks to technicians in an equal and fair manner.
- Provide technical support when necessary.
- Ensure repairs are charged out correctly.
- Maintain high-quality service repairs and minimize comebacks.
- Conduct regular performance reviews.
- Road test vehicles to quality-check work performed.
- Establish and maintain customer follow-up programs.
- Handle customer complaints within 24 hours.
- Manage department performance using various tools.
- Sound communication skills in English.
- Interpersonal competence.
- Professional expertise in vehicle service and repair maintenance.
- Problem-solving and motor vehicle fault-finding skills.
- Planning and organising.
- Supervising and leading.
- Delivering results and meeting customer expectations.
- Following instructions and processes.
- Coping with pressure and setbacks.
- A team player.
- Decision-making and action-oriented.
- Adaptability.
- Qualified Technician.
- Valid Driver's Licence.
- Grade 12 / Matric.
- Minimum 1 year of workshop foreman experience.
Please follow our website and social media :
Facebook: The Talent Room
Instagram: tr.talent.room
LinkedIn: The Talent Room – Recruitment Solutions
website: www.thetalent.co.za
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.