Booking Clerk

Cvquest; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic digital solutions agency is seeking a highly organized Booking Clerk to serve as the first point of contact for clients. The role involves managing the booking system, confirming appointments, and ensuring smooth communication between clients and teams. Ideal candidates will be detail-oriented, with strong interpersonal skills and the ability to multitask in a busy environment. This position is crucial for supporting operations and enhancing client experiences.

Qualifications

• Detail-oriented and customer-driven with experience in client interaction.
• Confident in a fast-paced digital environment.

Responsibilities

• Manage and update the booking system for client appointments.
• Confirm bookings and follow up with clients.
• Coordinate schedules between clients and internal teams.
• Maintain documentation of appointments and communication.
• Provide professional customer support.

Skills

Strong communication and interpersonal skills

Excellent time-management abilities

Multitasking

Job description

About Cyber Ads

Cyber Ads is a dynamic digital solutions agency providing expert‑level Graphic Design, Web Development, Online Marketing, and SEO services to businesses looking to elevate their online presence.

As we continue to grow, we’re looking for a highly organized and customer‑driven Booking Clerk to help manage client appointments and support the smooth operation of our creative and technical teams.

Role Overview

The Booking Clerk will be the first point of contact for many of our clients.

You will handle scheduling, confirm bookings, manage calendars, and ensure seamless communication between clients and our service departments.

This role is ideal for someone detail‑oriented, personable, and confident in a fast‑paced digital environment.

Key Responsibilities

• Manage and update the booking system for client appointments and consultations
• Confirm bookings and follow up with clients on pending or incomplete appointments
• Coordinate between clients and internal teams to align schedules and project timelines
• Maintain accurate documentation of all appointments and communication
• Provide professional and friendly customer support

Requirements

• Strong communication and interpersonal skills
• Excellent time‑management and organizational abilities
• Ability to multitask and prioritize in a busy environment