Technical Sales Representative – Concrete Admixture

University of Fort Hare; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A higher education institution is seeking a Technical Sales Representative for Concrete Admixture. This permanent position focuses on creating and maintaining customer relationships within the reseller and distribution sectors. The ideal candidate will have at least 4 years of sales experience in the relevant industry and a tertiary qualification. Responsibilities include effective communication of product value, training customers on product offerings, and reporting market trends. High integrity and excellent interpersonal skills are essential for success in this role.

Qualifications

• Minimum 4 years of experience in Sales within the relevant industry.

Responsibilities

• Accountable for creating and maintaining customer relationships.
• Train customers on existing and new products.
• Report on market trends and competitor offerings.

Skills

Problem-solving abilities

Judgment

Interpersonal skills

Public speaking skills

Education

Tertiary qualification or equivalent

Job description

Technical Sales Representative – Concrete Admixture

2025-12-09 - 2026-01-30

Permanent

CPT003347

SUMMARY OF DESCRIPTION

• Accountable for own, creation of new, and maintenance of existing area customer relationships.
• To maximise market advantage through a strong focus on the reseller/distribution sector, whilst ensuring alignment with end-user requirements and overall customer relationship management.
• Accountable for maintenance of personal trade spend within the assigned sales region.
• To work across the internal and external supply chains, engaging with customers to promote and demonstrate the functionality of the system and its values.
• Offer expertise and advice to the market, on the advantages of the Mapei product range.
• Ensuring the effective communication of value propositions in relation to the total company offering, both internally and externally.
• Responsible to train customer base on existing products, new products and value add propositions.
• A strong focus on creating sustainable recurring revenue from the reseller / distribution market.
• Build sustainable relationships to maximise market advantage.
• Create a pipeline to ensure pull through of product at customers.
• Meeting the overall forecast accuracy target as set by Management.
• Ensure follow through and finalization from quotation to order.
• Responsible for achievement of debt management within the defined area of responsibility.
• Articulate Mapei’s offer, product expertise or advice, highlighting the advantages of Mapei product range, over and above other competitor offerings.
• Proactively identify new opportunities for enhanced product offerings, by uncovering and understanding these through the application of trained techniques, supply chain knowledge, commercial awareness and in-depth knowledge of market and customer requirements.
• Analyse and assess customer product mix to show value add to the customer and Mapei, whilst aligning with overall company strategy.
• Adherence to company reporting procedure/commercial admin systems, offering appropriate feedback and information when required or requested.
• Adherence to strict ethical codes of conduct and maintenance of confidentiality at all times.
• Manage product performance issues in line with company guidelines.
• Report on market trends, competitor offerings, new products to the relevant managers monthly.
• Update of CRM including and not limited to:
• Visit reports
• Customer information
• Market Intelligence
• Attend internal and external meetings, as and when required.

REQUIREMENTS

• Tertiary qualification or equivalent.
• Experience in Sales within the relevant industry with at least 4 years.

PERSONAL REQUIREMENTS

• Excellent problem-solving abilities.
• Good judgement.
• High level of integrity.
• Ability to communicate on multiple levels, with multiple forms of personalities.
• Extroverted team player.
• Excellent interpersonal and public speaking skills.

Please note only shortlisted candidates will be contacted.