Regional IT Support Engineer - Helpdesk & Projects

ALS; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading technology firm in Johannesburg is seeking a motivated Information Technology Support Engineer to join their Southern Africa team. The role includes providing technical support for hardware, software, and networking issues across the Sub-Sahara region. Ideal candidates should have strong analytical skills, relevant IT certifications, and a minimum of two years' experience in a multinational environment. Proficiency in both French and English will be advantageous, along with a willingness to travel.

Qualifications

• Grade 12 essential.
• Minimum 2 years' experience with computers and networks.
• Solid knowledge of LAN, Wi-Fi, routers, switches.

Responsibilities

• Provide technical support across Sub-Sahara region.
• Respond to technical assistance requests.
• Troubleshoot hardware, software, and network issues.

Skills

Strong numerical and analytical skills

Problem solving

Effective communication

Ability to multitask

Education

Grade 12

MCSE, A+, N+ or similar certifications

Tools

Windows

LAN

Wi-Fi

Routers and switches

Job description

A leading technology firm in Johannesburg is seeking a motivated Information Technology Support Engineer to join their Southern Africa team. The role includes providing technical support for hardware, software, and networking issues across the Sub-Sahara region. Ideal candidates should have strong analytical skills, relevant IT certifications, and a minimum of two years' experience in a multinational environment. Proficiency in both French and English will be advantageous, along with a willingness to travel.