Field Service Technician - S3

6487 Sandvik Construc & Exploration; Kempton Park; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global leader in rock and mineral processing is seeking a skilled technician for installing and maintaining Crushing & Screening equipment. The candidate should have a Grade 12 qualification and a Millwright Trade Certificate, with at least three years of hands-on experience. Responsibilities include ensuring compliance with safety regulations, diagnosing equipment issues, and providing technical support to enhance customer operations. A valid driver's license and proficiency in English are required.

Qualifications

• Minimum 3 years of hands-on experience with Crushing & Screening equipment.
• At least 3 years' experience in fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote-control systems.

Responsibilities

• Conduct work in compliance with safety regulations and company policies.
• Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products.
• Report on service activities and outcomes.
• Provide support in diagnosing and resolving equipment issues.

Skills

Fault finding

Electrohydraulic systems

Auto electrical

Hydraulics

PLCs

Remote-control systems

Computer literacy

English proficiency

Education

Grade 12 (Matric) or equivalent qualification

Trade Certificate - Millwright

Tools

Own set of tools

Job description

Sandvik Rock Processing Solutions is a global leader in equipment, tools, parts, and services for rock and mineral processing in mining and infrastructure. Our solutions—ranging from crushing and screening to breaking and demolition— and are designed to boost productivity, enhance safety, and reduce operational costs.

The Role

To deliver high-quality service and technical support to our customers, coach colleagues and customer personnel with the aim of reducing downtime on customer machine availability.

Key Performance Areas

• Conduct your work in compliance with safety regulations and company policies to promote a safe work environment.
• Install, repair, inspect and commission Mobile and Stationary Crushing & Screening products and equipment at customer site or company premises.
• Share knowledge and skills to enhance team skills.
• Report back to the relevant stakeholders on service activities and outcomes
• Advise on recommended maintenance and repair activities, equipment improvements, parts and services required to support customer’s product / equipment / processes.
• Collaborate with relevant stakeholders to support backline key activities such as labour planning, parts forecasting and inventory optimisation etc.
• Communicate effectively with customers to understand their unique crushing and screening needs, and recommend solutions tailored to their applications.
• Provide support to backline in identifying and tailoring customer solutions.
• Diagnose and resolve equipment issues quickly and efficiently, minimizing downtime and ensuring smooth operations.
• Use CRM system, to report back on customer site visits, capture and / or update information pertaining thereto.
• Plan own work schedule and manage any deviations or delays within the process.
• Maintain tools and equipment for service work.

Your profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate - Millwright
• Minimum 3 years of hands‑on experience with Crushing & Screening equipment.
• At least 3 years’ experience in : Fault finding, electrohydraulic systems, auto electrical, hydraulics, PLCs, and remote‑control systems.Working in underground mining environments.
• Physically and medically fit to work in a mining environment
• Computer literacy
• Own set of tools
• English proficiency
• Valid driver’s license