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Operations Controller
Job summary
A leading global logistics provider in South Africa is looking for an Operations Controller. This role involves maximizing operational performance through effective leadership, ensuring budget compliance, and maintaining a safe work environment. Candidates should have at least a Matric qualification and a diploma or certificate in Warehousing or Logistics. The position emphasizes team management, adherence to standard procedures, and achieving operational KPIs.
Responsibilities
- Maximize operational performance through effective team leadership.
- Ensure adherence to budget and standard operating procedures.
- Achieve KPIs for productivity, accuracy, and safety.
Skills
Education
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.
Operations Controller
A Operations Controller is responsible to maximize the performance of the operation by directing the daily, weekly, monthly activities, providing leadership, motivation, training and development of the workforce whilst adhering to the budget.
- Adhering to the budget as agreed between DHL and Clients.
- Effective leadership and management of the operational teams.
- Ensuring a safe, secure, clean and fair work environment for team members.
- Team building and morale management.
- Ensure compliance to standard operating procedures.
- Maximize accuracy, productivity and space utilization.
- Management of overtime requirements and the overtime account.
- Management of casuals and the casual account.
- Consistently achieve established key performance indicators for productivity, accuracy and housekeeping.
- Ensure the timeous turnaround time for vehicles and export orders.
- Ensure correct amount of staff allocated to the various operational teams and monitoring thereof.
- Ensuring excellent presentation of stock to inspectors / customers.
- Timeous clearing of production lines.
- Matric
- Diploma/Certificate in Warehousing/Logistics
- English
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.