Store Manager à United States

Job Description

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth.

Responsibilities

1. Driving turnover to ensure achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the company standard
4. People management, including recruitment, staff development, employee relations, and performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Grade 12 qualification
• A minimum of 3 years retail or admin experience
• Previous retail management experience

Skills

• Interest in fashion
• Passion for excellent customer service and sales environment
• Figure and admin-oriented
• Organised and thorough
• Profit and turnover driven
• Able to manage risk within the store
• Effective communication and persuasion skills at all levels
• Ability to show initiative and be resourceful
• Ability to source and implement effective solutions in a fast-paced environment
• Customer service delivery
• Proficiency in office systems
• Knowledge of policies & procedures
• Strategic sales planning
• Managing the sales process
• Customer value management

Behaviours

• Action-oriented—taking on new challenges with urgency and eagerness
• Building networks—establishing and nurturing internal and external relationships
• Customer focus—anticipating and meeting customer needs
• Directing work—planning, organising, and leading teams to achieve outcomes
• Driving engagement—motivating and empowering individuals
• Ensuring accountability—taking responsibility and holding others accountable
• Optimising work processes—improving efficiency and quality
• Valuing differences—respecting diverse perspectives

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across an entire industry.

We’re the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?

About The Team

At Sportscene, you’ll be part of a brand that shapes streetwear culture in South Africa. Work with top global and local brands and be at the forefront of trends, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a culture!