Store Manager (45hr) - Sneaker Factory - Govan Mbeki

TFG (The Foschini Group); Oos-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail group in Eastern Cape, South Africa is looking for a Store Manager for Sneaker Factory. The role requires a Matric certificate and at least 3 years of retail experience. Responsibilities include driving turnover, managing stock losses, and ensuring excellent customer satisfaction through effective merchandising strategies. Candidates with strong customer service skills and at least 1 year of leadership experience are encouraged to apply. This is a full-time position offering growth opportunities in a dynamic environment.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Negotiation & Selling

Strategic Sales Planning

Education

Matric certificate

Job description

Store Manager (45hr) - Sneaker Factory - Govan Mbeki

Eastern Cape, South Africa

Job Description

Key Responsibilities:

• Driving turnover to ensure the achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Qualifications & Experience:

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Skills:

• Builds Customer Loyalty.
• Customer Service Delivery.
• Customer Value Management.
• Customer-Focused Approach.
• Effectively Presents Solutions.
• Knows the Buying Influences.
• Leverages Digital Communications with Customers.
• Manages Resistance.
• Managing the Sales Process.
• Negotiation & Selling.
• Policy & procedures.
• Strategic Sales Planning.

Leadership.

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About the Team

Sneaker Factory is your go-to for international brands and locally made products at unbeatable prices. With amazing deals for men, women, and kids, there's something for everyone! If you love fashion and sneakers, Sneaker Factory is the place to be. Help us bring the latest styles and best deals to our customers. Join us and make a splash in the world of fashion!

Job Info

• Job Identification 11002
• Job Category Stores
• Posting Date 12/19/2025, 10:43 AM
• Apply Before 01/06/2026, 10:00 PM
• Job Schedule Full time
• Locations 61 GOVAN, PORT ELIZABETH, 6000, ZA