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Printing Client Service/Production Co-Ordinator
Job summary
A printing solutions company in Johannesburg is seeking a Printing Client Service/Production Co-Ordinator to manage client relationships and coordinate print projects. The ideal candidate will have a strong background in printing, excellent communication, and project management skills. This role is vital for maintaining client satisfaction and ensuring successful project execution.
Qualifications
- Printing experience is advantageous.
- Excellent communication, negotiation, and interpersonal skills are required.
- Ability to manage multiple projects and deadlines effectively.
- Self-motivated with a results-driven approach.
Responsibilities
- Act as an internal point of contact for Sales Reps and clients.
- Maintain strong relationships with existing clients.
- Provide advice on print solutions including litho and digital printing.
- Work with internal teams to ensure seamless execution of print projects.
- Monitor timelines, budgets, and quality control to meet client expectations.
Skills
R9000-R15,000 (Depending on Experience)
Requirements:
- Printing experience advantageous
- Excellent communication, negotiation and interpersonal skills.
- Ability to manage multiple projects and deadlines effectively.
- Self-motivated with a results-driven approach
Roles and Responsibilities:
- Act as an internal point of contact for Sales Reps and clients, addressing their print needs.
- Maintaining strong relationships with existing clients to ensure repeat business.
- Provide advice on print solutions which includes litho, digital and speciality printing.
- Work with internal teams (Repro, production, despatch) to ensure seamless execution of print projects.
- Ensure compliance with internal procedures.
- Monitor timelines, budgets and quality control to meet client expectations.
- Booking in of jobs upon quote approvals.
- Creation of work tickets.
- Checking and sending proofs to client timeously. Thereafter following up on approvals.
- Keep accurate records on Orders received.
- Resolve any issues or concerns that may arise.
- Help develop and maintain customer relationships.
- Excellent communication, negotiation and interpersonal skills.
- Ability to manage multiple projects and deadlines effectively.
- Self-motivated with a results-driven approach
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.