Service Adviser jobs in South Africa

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

To service and/or maintain mining equipment through machine availability, customer relation and safety, health and environmental effectiveness. This service is rendered to Sandvik clients (internal and external). This position is a permanent on-site Service Technician role, representing all Sandvik fleet (D45KX, DR580 and DI650i Drills).

• Install, repair, inspect and commission products and equipment of different kinds at customer site or own premises.
• Report and document results after above actions.
• Responsible for planning, conducting and maintaining tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customers.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

• Trade Certificate, Diesel Mechanic, Auto Electrical, Millwright (accompanied by apprenticeship contract or apprenticeship portfolio of evidence)
• Minimum 5-year experience working as Service Technician/Field Service Technician with proven competence as Earth moving equipment Technician in the above-mentioned field
• Own set of tools
• Code 08 license
• Full physical & medical certificate to work in mining environment
• Experience in fault finding / electrohydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Surface mining environment, maintaining of earth moving equipment
• Lead by example
• Passion for maintaining equipment
• Working according to Sandvik standards & procedures

Note: Should you not receive any response from us within 14 days, your application has been unsuccessful. We thank you for your interest in our company.

Sandvik is an equal opportunity employer, striving for practices and programs that are bias-free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual, securing no discrimination on grounds including but not limited to age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.