Digital Activation & Service Consultant

Lesaka Technologies; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology firm is seeking a sales and service representative in Pretoria. The role involves educating customers on digital products, ensuring service excellence, and adhering to compliance regulations. Candidates should have minimum qualifications of NQF 4, solid customer engagement skills, and proficiency in Microsoft Office. The position emphasizes teamwork and problem-solving to meet sales targets and enhance customer satisfaction.

Qualifications

• Minimum qualification - NQF 4, preferred NQF 5 qualification.
• Regulatory Exam qualification required.
• 1-2 years related experience is essential.

Responsibilities

• Drive sales and ensure a great customer experience.
• Educate customers on digital channels to promote self-service.
• Handle customer queries and resolve issues effectively.

Skills

Customer engagement

Problem-solving

Teamwork

Sales techniques

Digital literacy

Education

NQF 4 Qualification

Relevant NQF 5 qualification

Business Diploma or Higher Certificate at NQF level 6

Tools

Microsoft Office

Job description

A leading technology firm is seeking a sales and service representative in Pretoria. The role involves educating customers on digital products, ensuring service excellence, and adhering to compliance regulations. Candidates should have minimum qualifications of NQF 4, solid customer engagement skills, and proficiency in Microsoft Office. The position emphasizes teamwork and problem-solving to meet sales targets and enhance customer satisfaction.