Online à United States

Management Level

Administrative

At PwC our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules coordinating meetings and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives including managing their schedules coordinating meetings and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

In our changing world you are expected to deliver high-quality work that enables your teams and/or clients. You create a positive working environment and build relationships quickly and easily. You are curious anticipate and address the needs of others and look to fully understand each task before assisting in the most appropriate way. You are organised and work collaboratively and efficiently staying energised even when faced with challenges or ambiguity.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to :

• Apply a learning mindset take ownership of your development and share and adopt best practices to continuously upskill yourself and others.
• Conduct yourself in a professional manner and take responsibility for your work and commitments.
• Actively listen check your understanding interpret and respond appropriately.
• Tailor your communication style and method based on your audience.
• Organise and prioritise information and tasks to achieve efficient and effective outcomes.
• Suggest new ideas or solutions when problems and/or opportunities arise.
• Adapt to meet the changing needs processes and assignments of your teams and/or clients.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.

To facilitate and reinforce the professional standards and values of work excellence advocated by PwC by providing a highly efficient service to both clients/visitors and PwC employees as well as performing all organisational tasks timeously and thoroughly.

• Receiving of Clients
• Assisting Clients
• Knowledge & Reception Maintenance
• Soft Skills

• Welcoming of clients/visitors and immediately notifying the appropriate host.
• Communicate instruction regarding specific arrangements to all receptionist members.
• Advising and ensuring the access experience for all visitors are of a high standard.
• Facilitate all visitors parking and access requests.
• Issue stickers to all other visitors.
• Early arrivals to be shown to the 5th floor reception where the concierge will host them until their meeting time
• Familiarise yourself with the building and BU layouts to efficiently assist with queries from walk in clients
• Make photocopies for clients/visitors on request
• Direct clients to correct reception or waiting areas
• Know who the Partners are and where they sit.
• Be familiar with where BUs are located.
• Monitor and manage the general aesthetic appearance of the Reception area.
• Clean desk policy to be adhered to as it is a public space.
• Booking online Courier collections.
• Manage incoming and outgoing switchboard calls.
• Ensure that Staff requests are met on a daily basis and to give immediate feedback when there is a problem.
• The ability to concentrate on a task over a period of time without being distracted.
• The ability to listen to and understand information and ideas presented.
• The ability to communicate information and ideas in writing so others will understand.
• The ability to arrange things or actions in a certain order or pattern according to a specific rule or set rules (e.g. patterns of numbers letters words pictures mathematical operations).
• The ability to quickly and accurately compare similarities and differences among sets of letters numbers objects pictures or patterns.
• The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem only recognizing there is a problem.

• Clients always assisted and never left to wait for long
• Clients welcomed with a smile.
• Update visitor on host arrival
• No complaints
• Reception Area Always looking immaculate.
• Report all maintenance or irregularities to management team

Enablers (Knowledge, Skills & Attributes)

Knowledge

• Word
• Excel
• Telephone etiquette
• Computer literate

Skills

• Excellent interpersonal skills.
• Excellent communication skills verbal and written.
• Excellent listening skills.
• Excellent time management skills.

Attributes

• Good in creating team spirit e.g. leading by example.
• Gaining willing cooperation e.g. by emphasizing the importance of reaching a work objective.
• Encouraging cooperation between team members.
• Strong ethics.
• Committed.
• Very professional and neat appearance.
• Confid e nt in speaking to staff and visitors.

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship

No

Job Posting End Date

November 13 2025

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1