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Remote Tech Support for Commercial Laundry Equipment
Résumé du poste
A leading technical support company is seeking a Technical Support Specialist to join their remote team in South Africa. The role involves providing first-level technical assistance primarily to small business owners using commercial laundry equipment. Candidates must have at least 2 years of experience, strong problem-solving skills, and excellent communication abilities. This position offers a flexible working environment and a contractor job type.
Qualifications
- 2+ years of experience in technical support or equipment repair.
- Hands-on experience with commercial washing machines preferred.
- Ability to read technical manuals and schematics.
Responsabilités
- Provide first-level technical assistance to customers.
- Diagnose and resolve issues remotely.
- Maintain clear documentation of service cases.
Connaissances
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.