Strategic Account Manager - Client Success & Growth

James McKenzie Wills Limited; Remote; ZAR 300 000 - 500 000; Full time

Job summary

A dynamic consultancy firm in East London is seeking an experienced Account Manager to work closely with the Head of Sales and Marketing. You will manage and nurture existing client relationships, ensuring their ongoing satisfaction and service requirements. The ideal candidate will possess a BA/BS degree, experience in account management, and strong communication skills. This is a remote role based in South Africa that involves both client interaction and project management tasks.

Qualifications

• Experience of managing a diverse client portfolio.
• Confident in face-to-face meetings with clients.
• Highly professional and commercially minded.

Responsibilities

• Manage a portfolio of business accounts.
• Develop and maintain relationships with clients.
• Ensure clients receive marketing materials and services.

Skills

Account Management experience

Excellent verbal and written communication skills

Negotiation skills

Excellent interpersonal & organisational skills

Experience in a commercial environment

Ability to lead and motivate a small team

Adaptability

Education

BA/BS Degrees in Business, Marketing, or related fields

Job description

A dynamic consultancy firm in East London is seeking an experienced Account Manager to work closely with the Head of Sales and Marketing. You will manage and nurture existing client relationships, ensuring their ongoing satisfaction and service requirements. The ideal candidate will possess a BA/BS degree, experience in account management, and strong communication skills. This is a remote role based in South Africa that involves both client interaction and project management tasks.